Salha Maktili

• Participated in organizing and coordinating tourism trips and travel itineraries from planning to execution.
• Designed presentations and assisted in developing customized travel programs tailored to clients needs and preferences.
• Communicated and negotiated with suppliers to secure the most competitive rates and exclusive offers.
• Prepared structured databases and schedules of tourism companies, hotels, and promotional packages.
• Contributed to the planning and organization of events and recreational activities.
• Administered social media accounts and supported marketing campaigns to enhance brand visibility.
• Proposed creative ideas and practical recommendations to improve service quality and program offerings.

• Trained on the Amadeus system to handle flight reservations and ticketing procedures.
• Built and managed Passenger Name Records (PNRs) for individual and group bookings.
• Handled booking modifications, cancellations, and rebooking requests under supervision.
• Issued and reissued airline tickets in line with fare rules and airline policies.
• Responded to customer inquiries and provided support on travel-related questions.

• Managed attendance registration and guest lists.
• Contributed to event organization.