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salha ouadder, Customer Service Representative

salha ouadder

Customer Service Representative·Aafaq Islamic Finance PSC

United Arab Emirates

Bachelor's degree, Public Relations and Advertising

Work experience

Total years of experience: 12 years, 5 months

Customer Service Representative

January 2016 - Present

Aafaq Islamic Finance PSC

United Arab Emirates

January 2016 - Present

Responsible for the full operation, Accounting, Administration and customer Support and promote good relations with all customers and contacts.
•Operate a customer by giving information and help to set up a business in Dubai.
•Accepting Payment for DED and create trade license.
•Assist clients in Reception of Dubai Economic Department in The Dubai Mall.

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Customer Service Representative

January 2014 - December 2015

Twasol Business Services

United Arab Emirates

January 2014 - December 2015

Administration, Call Center, customer Care

Company industry:
Public Administration
Job role:
Community Services

Education

Al Jzeera University

January 2015

January 2015

Bachelor's degree, Public Relations and Advertising

United Arab Emirates

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Public Relations

Al Shulaa Private School

January 2009

January 2009

High school or equivalent, Literally

United Arab Emirates

GPA (percentage): 84%

GPA (percentage): 84%

Skills

Customer Service Skills
Expert
Customer Service Skills
Expert
Tact
Expert
Tact
Expert
Look Development
Expert
Look Development
Expert
Smart Clients
Expert
Smart Clients
Expert
ACCOUNTANCY
Expert
ACCOUNTANCY
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
RECEPTIONIST
Expert
RECEPTIONIST
Expert
Communication Skills
Expert
Communication Skills
Expert
Development
Intermediate
Development
Intermediate

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Training
DSES EValuation
DSES
May 2016

Hobbies

  • الكتابة و رياضة التنس الارضي