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تم إلغاء حظر المستخدم بنجاح
Salija Varma, Manager-Sales Support

Salija Varma

Manager-Sales Support·Agility Global Logistics

الإمارات العربية المتحدة

دبلوم, 6 Sigma Green Belt

الخبرة العملية

مجموع سنوات الخبرة: 23 سنوات, 8 أشهر

Manager-Sales Support

أبريل 2011 - حتى الآن

Agility Global Logistics

دبي، الإمارات العربية المتحدة

أبريل 2011 - حتى الآن

1. Standardized Carrier Rates for global FCL/LCL rates for global solutions;
2. Structured, Trained and developed a Sales Support Team with KPI’s and bench-marking procedures for maintaining accountability;
3. Successfully structured and prepared Regional/Global supply-chain solutions as Tender Manager, while liaising with multiple stake-holders in up to 10 countries
4. Streamlined the Pricing process in conjunction with expected turn-around-times by customers and dedicated Team Executive based on competency and request processing speed mapping;
5. Submission of Monthly Revenue report for KPI review & incentive calculation of Sales Executives/Business Development Managers

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
المبيعات

Supervisor Sales Support

ديسمبر 2005 - مارس 2011

Danzas AEI EMirates LLC

دبي، الإمارات العربية المتحدة

ديسمبر 2005 - مارس 2011

• Build strong relationships with the Customer Support team locally / regionally assigned and share in the responsibility of the actions of the Bidding / tenders.
• Create daily logistics & Sales reports by maintaining the daily journal and sharing information with the other members of the contract.
• Create daily Sales reports for customers requiring them.
• Update the Danzale tracking system.
• Tracking movement of stock from source to warehouse and getting the same updated in system; expediting the movement on materials from vendors to warehouse on special customer request.
• Devising efficient Logistics Management System to ensure delivery of finished goods as per committed timelines and cost.
• Handling inbound operations including transportation from suppliers and receiving inventory and outbound operations including all fulfillment activities and transportation to customers.
• Keeping track of old stock, blocked stock, damaged stock and taking necessary action; taking corrective measures and co-ordinating with vendors in case of short receipt, excess stock, damaged stock, etc.
• Supervising import operations (overseas & incoming shipments), keeping compliance with custom laws, notifications, tariffs.
• Processing orders for both local and import market & undertaking activities regarding Inventory Control & Management.
• Maintaining correspondents of quotes, orders and claims between customer and supplier.
• Generating invoices for shipments and payments.
• Keeping track of relevant changes in various rules, regulation and policy matters.
• Assessing operations and suggesting improvements for all procedures process and activities.
• Supervising all activities pertaining to pricing, Sales team, and Customer Requirement & deadline Reporting.
• Liaising with internal departments like customer support & Operation team to ensure smooth functioning of the operations.

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
النقل والخدمات اللوجستية

Business Development Manager

يوليو 2005 - نوفمبر 2005

HIghline Shipping

دبي، الإمارات العربية المتحدة

يوليو 2005 - نوفمبر 2005

High Line global network of hubs and sub-hubs, combined with our integrated Road Feeder Service or Ocean Freight connections, offers with door-to-door delivery anywhere in the world.

Business Development Manager: Responsibilities

• To identify the potential customers for the company by identifying the needs of various companies.i.etailed Market Segmentation.
• Maintaining the existing Client base of a company and building long term customer relationship.
• Planning and supervision of the shipment from the time of booking until the delivery to the end consignee.
• Meeting the deadlines and targets set by the company.
• Making final negotiations for rates with air/sea carriers and closing the deal.
• Co-coordinating and handling cross trade and trans-shipments.
• Implement all business excellence standards and SOPs relating to Material handling, Customer Services and Distribution.
• Ensure the time in and time out of the shipment is planned
• Handled the Import and Export L/C, bank affairs and documentation.
• Handling customer support team query in terms of shipment
• Handling bank related shipment (LC SHIPMENT & DTB SHIPMENT )
• Handling the task of the warehouse day to day and held responsible for the entire warehouse duties
Prepare and publish daily, weekly reports
• Proactively identify problems and swiftly implement the appropriate solution Daily
• Communication with customers on relevant issues and resolution

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
الإدارة

Logistics Co Ordinator

مايو 2004 - يونيو 2005

Redington Middle East

دبي، الإمارات العربية المتحدة

مايو 2004 - يونيو 2005

Redington Gulf has evolved from being an IT products distributor to a fully integrated supply chain solution provider and service provider, addressing IT and Telecom verticals, with a portfolio of 29 brands of international repute including HP, Nokia, Acer, Samsung, Canon to name a few.

The cornerstone of Redington’s expansion into highly potential emerging markets of Middle East and Africa has been the in-country infrastructure in authorized markets through an impressive network of 15 sales offices, 11 warehouses and 34 repair centers.
Logistics Coordinator - Responsibilities:

• Invoicing and customs documentation
• Freight forwarding co-ordination for shipments moving via Air/Sea & Land mode.
• Co-ordination with the freight forwarders on all the shipments from the time of booking till the delivery.
• Customer co-ordination with UAE and other GCC countries.
• Handling Chamber of Commerce & legalization procedure for the related party shipments.
• Related Party Shipments follow up on documentation and shipment(Saudi Arabia/Egypt)
• Negotiating with freight forwarders on the freight rates.
• Claming with HP on DOA materials.
• C-ordination with accounts on freight payments.

مجال الشركة:
صناعة أجهزة الكمبيوتر والتقنيات العالية
الدور الوظيفي:
النقل والخدمات اللوجستية

Secretary

أكتوبر 2002 - أبريل 2004

M. S International

دبي، الإمارات العربية المتحدة

أكتوبر 2002 - أبريل 2004

It is well known leading International Real Estate Company for realtors. It has its business spread across the Emirates,

• Secretarial & general reception works.
• Filing and organization
• Preparation of Invoices, LPO’s, Quotations, Cheques etc.
• Preparation of basic financial accounts
• Data Entry
• Petty Cash dealing
• Follow up with clients on payments/outstanding.
• Tele-Marketing
• Customer support.
• Attending incoming sales.

مجال الشركة:
العقارات
الدور الوظيفي:
إدارية

التعليم

Blue Ocean Academy

مايو 2016

مايو 2016

دبلوم، 6 Sigma Green Belt

الإمارات العربية المتحدة

Al Mihad Educational Institute

يوليو 2013

يوليو 2013

ماجستير، International Business

الإمارات العربية المتحدة

• Build strong relationships with the Customer Support team locally / regionally assigned and share in the responsibility of the actions of the Bidding / tenders. • Handling Network customers located in other parts of the globe (ASPA, AMNO, AMLA, EURO, EMA). • Responsible for maintaining a strong Rate database for local office and outstations. • Maintaining correspondents of quotes, orders and claims between customer and supplier. • Assessing operations and suggesting improvements for all procedures process and activities. • Key Support for Nokia Siemens Network, Al Tayer Group, ZTE, DUBAL, Andrew, Schneider… • Supervising all activities pertaining to pricing, Sales team, and Customer Requirement & deadline Reporting.

NAFL

يونيو 2011

يونيو 2011

دبلوم، Air Transport

الإمارات العربية المتحدة

Successfully completed module Air Transport - FIATA approved NAFL diploma in International Freight Forwarding

Cosmos

أغسطس 2007

أغسطس 2007

دبلوم، Passenger & Airport Handling

الإمارات العربية المتحدة

Career

يوليو 2007

يوليو 2007

دبلوم، Logistics & Supply Chain

الإمارات العربية المتحدة

AL Mihad

يوليو 2005

يوليو 2005

بكالوريوس، International Business Management

الإمارات العربية المتحدة

Skills

operations
Expert
operations
Expert
Pricing
Expert
Pricing
Expert
Customer Service
Expert
Customer Service
Expert
Logistics
Expert
Logistics
Expert
Freight
Expert
Freight
Expert
Word, Excel, Powerpoint
Expert
Word, Excel, Powerpoint
Expert
operations
Expert
operations
Expert
Pricing
Expert
Pricing
Expert
Customer Service
Expert
Customer Service
Expert
Logistics
Expert
Logistics
Expert
Freight
Expert
Freight
Expert

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الملايام
متمرّس