Recruitment Officer
Dubai Bank
Total years of experience :2 years, 2 Months
2012
* Scheduling interviews and communicates to selected interviewees.
* Collect feedback from line managers & Organise Interviews.
* Follow-up and collect testimonials from the candidate for offer preparation
* Create & send offer for the finalized candidates and obtain confirmation.
* Organise pre-employment antecedent verification.
* Respond to candidate questions during the offer process.
* Keep Business updated on the offer status.
Salim Ali
050-5674147
* Follow up with the candidates/ agencies to ensure that candidates start on the
specified start date and advising for the right actions towards the candidate's visa and
other required documents.
* Prepares & types all necessary documents for employee visa processing and liaises
with PRO on submission of documents.
* Maintains up date employee files and ensures all necessary documents for employee
hiring are processed in time.
* Coordinates with Travel & Protocol department for the staff’s accommodation needs.
* Facilitate the orientation for new employees.
* Ensure all new joiners complete joining formalities on day one & release of welcome
note to HR Team
* Management Reporting Preparation of standard reports - recruitment tracker, hiring
update reports as per requirement.
* Complete and follow-up all formalities and necessary documentation between new
joiners and update the system/reports accordingly, as per the recruitment plan.
* Develop working relationships within colleges to aid in recruiting.
* Maintain knowledge of legal requirements and government reporting regulations
affecting HR functions.
* Perform other special projects as assigned.
Exit Management
* Smooth exit of all employees and analyze exit data on quarterly basis to provide inputs
to the business.
* Assist in developing procedures for current processes.
ADAC - Quality Officer - Served almost a year
* Assure that all operation is up to quality standard from curbside operation till airside
operation.
* Ensure all services are met the quality standard.
Salim Ali
050-5674147
* Evalute customer staisfaction on monthly basis and interfere in any issue raised by
customer.
* Follow up in case of any modification for required service or
interfere in any issue raised by customer and to ensure that the complain raised is
been solved in minimum time frame.
* KPI process is also generated on daily routine.
* outlining the quality service of all departments.
* Brief next shift if required &in case of follow or complain.
* Gathering passengers complains & suggestions.
Communicating directly with the clients and the management, thru inbound and
outbound telephone communications and written correspondence.
* Providing detailed information to new and existing customers about the banks various
financial products and services.
* Achieve target for main products and cross product and passing the excellent service
using multiple systems.
* Certified by the Consumer Finance unit to use AS400, VISIONPLUS FINACLE, FINONE
2015
* Enhance & over look processes
* Handle all Pension matters
* Manage all on boarding & off boarding processes
* Carried several projects
* Effectively maintain displinaries & greviances
* Monitoring trends in employment practices and advising on appropriate proactive
action
2014
* To advise, guide and support managers with all matters relating to employee relations
& HR Services.
* Effective case management of people related issues such as: disciplinaries,
performance management, employment tribunals, grievance and absenteeism.
* Monitoring trends in employment practices and advising on appropriate proactive
action.
* Providing advice and guidance on disciplinary and welfare cases, capability, grievance,
and coaching managers where appropriate.
* Ensuring legal compliance in all employment issues.
* Maintaining employment policies.
* Handle transfers within the organisation and across the group if outbound from
Emirates Islamic Bank.
* Applying Cheque Bounce policy.
* Handle Separation / retain Process for all employees.
* Maintaining oracle changes and organization changes in oracle.
* Carry on a monthly HR visits to selected departments / branches.
* Work closely with payroll team on time to time payments such as overtime, expense
claims, allowances & all other payments.
Acts as a resource to employees and management for HR operational questions &
concerns.
* Oversees and maintains HR files compliance and regular audits.
* Maintains and suggests improvements in the management of HR data.
* Oversight of day-to-day HR operations and processes, including employee benefits
administration and HR system.
* Design and lead processing of all employee data transactions including onboarding,
status changes, and off boarding.
* Provide insight in employment law practices to provide insight on HR legal
requirements to meet local regulations.
* Administer and develop programs related to strategic HR initiatives
* Conduct separation interviews, analyze results, and share with higher management.
* Oversee the administration of HR programs including, benefits, security clearances,
immigration, background checks.
2016
* Continue to have the same responsibilities as the previous role
* Manage a team for visas, labour & Gov. related task
* Continue working on enhancement projects