سالم Bopary, IT Support Engineer

سالم Bopary

IT Support Engineer

New York University

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
دبلوم, Networking
الخبرة
23 سنة, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 سنة, 3 أشهر

IT Support Engineer في New York University
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ مايو 2014

1. A) Currently working as Command Center Analyst in New York University Abu Dhabi, from November 2015 till date.

• Monitoring & reporting of complete infrastructure of NYU through Manage Engine & BSM.
• Handle complete command center Activity.
• Physical Data Center Check.
• L2 Support for Switch Configuration
• DNS Registration for Devices.
• AV Support for Classroom and Meeting Room.
• Supporting configuration request for IPTV from Desktop Support.
• Involved in support of Cisco Access Point Project.
• Still Support AV Request from Project. (Switch Configuration and Troubleshooting complete AV System).
• Hand on knowledge of Service Now (Service Management software).

B) Worked as AV Network Support Engineer in New York University, Abu Dhabi from December 2014 till October 2015.

• Configuration of AV Switch as per template given by Engineering Team.
• Checking complete AV Devices if they are on NYU Network.
• Installation of Mediasite in Classroom for Lecture Capturing.
• Co-ordinate with AV Vendor and NYU Network Team for smooth transition of Project.
• Complete AV System work on deadline time.
• Design and Implement Dante Network for Large performance Spaces.
• Complete troubleshooting of AV System and Network.
• Support in IPTV Installation and troubleshooting at Apartment in NYU Campus.

C) Worked as IT Support Engineer in New York University Abu, Dhabi from May 2014 till November 2014.

• Support smooth transition of IT Equipment from Old NYU Campus to Saadiyat.
• Support in Imaging of Mac and Windows PC.
• Support in complete activity of Desktop Support Team.

IT Administrator في Mirajkar General Trading LLC
  • الإمارات العربية المتحدة - دبي
  • أبريل 2013 إلى مايو 2014

Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 80 users.
• Server performance & fine tuning
• Managing of Antivirus using Kapersky Enterprise edition
• Microsoft Exchange Sever installation, configuration & Management.
• Managing MS Outlook configuration & Archiving as per User Requirement.
• Installation, configuration & Administration of SQL 2005 Server.
• Trouble shooting of network related issues.
• Trouble shooting of all kind of desktop & laptop for Hardware & Software problems.
• Configuration of Cisco Switch’s and Routers on Ethernet Network.
• Manage complete Network environment from L1, L2 and L3 support.
• Have strong skill in troubleshooting

IT Administrator في Sea Trucks Group FZE
  • الإمارات العربية المتحدة - الشارقة
  • يناير 2008 إلى مارس 2013

• Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 150 users.
• Server performance & fine tuning
• Managing of Antivirus using MacAfee Enterprise edition
• Managing MacAfee Group Shield & Anti spam for Microsoft Exchange Server.
• Microsoft Exchange Sever installation, configuration & Management.
• Managing MS Outlook configuration & Archiving as per User Requirement.
• Configuring and trouble shooting of Cisco IP phones
• Assigning and changing of display properties in Cisco phones
• Installation, configuration & Administration of SQL 2005 Server.
• Trouble shooting of network related issues.
• Trouble shooting of all kind of desktop & laptop for Hardware & Software problems.
• Configuration of Cisco Switch’s and Routers on Ethernet Network.
• Worked on Installation, configuration & Maintenance of Citrix Server.
• Manage complete Network environment from L1, L2 and L3 support.
• Have strong skill in troubleshooting

System Administrator في Al Masad Co. For Roads Ltd
  • المملكة العربية السعودية - الرياض
  • أكتوبر 2002 إلى مارس 2007

Windows 2000 Professional / Server Installation Configuration & Management.
• Creation of Users & Groups
• Assigning user rights for folders & files
• Desktop & Server performance & fine tuning
• Disk Imaging for multiple systems using Norton Ghost
• Managing of Antivirus using Norton Enterprise edition
• Remote management of Systems using Terminal Services
• Managing Internet access privileges and monitoring of the same using Surf Control
• Printer Installation, Configuration & Management.
• Video conference management with Polycom setup to different branch office locations
• Trouble shooting of network related issues.
• Performing regular backup of data files on servers.

Customer Support Executive في INDIAN OIL CORPORATION LTD
  • الهند - مومباي
  • يونيو 2001 إلى أكتوبر 2002

• Making of customized software as per the requirements of the company.
• Modifying Information Business System software as per company requirement.
• Creating Report from existing programme as per the requirement.
• Managing Sybase Server Backup, Indexing & Maintenance on Unix Platform
• Managing Lotus Notes Mail Server & Client Configuration.
• Managing Windows NT PDC & BDC for Backup and Maintenance.
• Trouble shooting of network related issues.
• Trouble shooting of all kind of desktop & laptop for Hardware & Software problems.

الخلفية التعليمية

دبلوم, Networking
  • في CCNA
  • مارس 2013
دبلوم, Windows Administration
  • في MCSA
  • يناير 2002
بكالوريوس, Chemistry
  • في National College
  • أبريل 1999

Specialties & Skills

Windows Server
Switch Configuration
Router Configuration
Windows Server Administration
Microsoft SQL Server Administrator
Citrix Server Administration
Microsoft Exchange Administration
Network Support

اللغات

الانجليزية
متمرّس
العربية
مبتدئ
الهندية
متمرّس

التدريب و الشهادات

GNIIT (الشهادة)
تاريخ الدورة:
April 1998
صالحة لغاية:
March 2000

الهوايات

  • Cricket and Football