Business Engagement Manager (IT)
Etihad Airways Engineering
مجموع سنوات الخبرة :32 years, 2 أشهر
Single point contact and accountable Manager for IT services to the Aircraft Maintenance Department
Continues engagement with VP, Aircraft Maintenance and Senior Manager on IT services and deliverables.
Represent IT for daily Production meeting chaired by CEO as a nominee as Head of IT
-Set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
Lead a team to support and service MRO system 24/7.
Gather requirements, prepare business case, propose solutions and implement the solutions
Ensure there is no AOG or work stoppage scenario due to application issues.
Manage Product vendor on CR, SR and Upgrades.
Continuous improvement on application system in order to simplify the process, more productive by implementing and efficiency and cost effective methods.
ERP implementation ORCALE e business suite and complex MRO
Master in Technology Management