SOC Manager
Undisclosed
مجموع سنوات الخبرة :17 years, 6 أشهر
Working in the Operations team for an Abu Dhabi Government project managing several systems (Identity access management, SIEM, backup, patching/updates, others).
Consulted to resolve complex infrastructure problems and design decisions spanning multiple technologies
Responsible for administering, troubleshooting and maintaining:
1. Active Directory domain with all its related services
2. WSUS server and a mail server running Microsoft Exchange Server 2003 and all related services
3. Red Hat Enterprise Linux 4.7 running Oracle Application Server 10g R2 having the company’s website and the online trading system
4. Red Hat Enterprise Linux 4.7 running Oracle Database Server 10g R2
5. Sun x6000 Blade System having test and production environments
6. Nortel BCM 400 phone system and a dedicated SMS server
7. Daily connections to DFM (Dubai Financial Market), ADX (Abu Dhabi Securities Exchange) and Nadsaq Dubai (formerly DIFX - Dubai International Financial Exchange), and maintaining the connections on a timely manner
8. Second-level support for all HW and SW-related issues for all PCs and other peripheral devices
9. On-the-phone support and remote assistance to users in Sharjah, Dubai, Egypt and others
10. All necessary router, switch and firewall configuration and tuning, regarding main and backup, internet, markets and branch connections
Main Projects and accomplishments
1. Acted as the project manager for DFM X-Stream migration
2. Held migration of Oracle Application Server from standalone server to Blade Server System
3. Performed necessary network configuration for main internet line upgrade
4. Performed necessary network configuration for migrating ADX ATM market connection to MPLS
I gained experience configuring and troubleshooting the following:
1.Cisco routers
2.Nortel SSL Switches
3.Nortel Baystack switches
4.Nortel Passport Switches
5.Juniper Netscreen firewalls
6.Sun StorageTek SAN box
7.Server hardware including RAID HDDs
8.Veritas NetBackup
As an IT Administrator my responsibilities include managing, maintaining, and troubleshooting:
1. Two Active Directory domains and all their related networking services (DNS, DHCP, etc )
2. Internet Access, through two Microsoft ISA servers running Microsoft ISA 2004
3. Mail Server running on a dedicated virtual Server in the USA
4. All wired and wireless network infrastructure devices
5. All HW and SW related issues for all office PCs, laptops, printers, and other peripheral devices
As a technical Instructor my responsibilities include:
- Delivering MCSE, A+, and Network+ courses
* Assigned jobs are for HDI-MEA and its sister company ILS (International Learning Solutions), a Microsoft Gold Partner.
1. Responsible for troubleshooting and maintaining all office PCs and laptops.
2. Had training on several security solutions provided by the company to its clients. Solutions trained on where:
o McAfee ePO (e-Policy Orchestrator) version 3.6 - A powerful central management tool for the security policy in a network.
o Secure Computing SmartFilter: An enterprise web-filtering solution, that helps an organization protect its network from internet-security risks, and contol its bandwidth usage
o Secure Computing SafeWord PremierAccess: A strong authentication system for Microsoft Windows platforms. It integrates seamlessly to provide authentication for accessing windows domains, VPNs, dial-up, and others.
‘Distinction’
Had both upgrade Exams in Abu-Dhabi, UAE
Had the 640-801 exam in New Horizons, Computer Learning Center, Alexandria, Egypt - A Pearson Vue Certified testing Center
Had all examinations and courses in New Horizons Computer Learning Center, Alexandria, Egypt - A Pearson Vue Certified testing Center
Graduation Project : WLAN Infrastructure Design (Hospital Case Study) Graduation Project Summary: 1. The project's objective was designing a complete wireless network infrastructure (the ground floor as a prototype) for the Children's Oncology Hospital, 57357 - Cairo. The design mainly focused on guidelines for physical design, logical design, security design, network performance management and Quality of Service. 2. The physical design was primarily focusing on the Access Point placement to obtain optimum coverage. The results of the site survey were obtained using the Okuhura-Mata indoor path loss model. These results were verified practically through site surveys. 3. The logical design was concerned with providing functional basic networking services (IP addressing, name resolution, internet connectivity and other services) and other possible integrated services (the main study was on Voice over IP). 4. The security design provided a detailed comparison between different authentication methods and encryption techniques. Finally, two solutions were proposed according to the business size and requirements. 5. The network performance management and architecture presented a study on different mechanisms and considerations in designing a network, making it scalable to support any number of users and applications; all tailored to the business needs. I was responsible for the Logical Infrastructure Design of basic networking services. Graduation Project Grade: Excellent
1. Achieved grades of 4A*s, 2As, B in the O-Level. 2. Achieved grades of 2 Bs in the AS-Level.