Sally Bakeer, HR Officer

Sally Bakeer

HR Officer

Abu Khader Group

Location
Jordan - Amman
Education
Bachelor's degree, Business Administration
Experience
9 years, 4 Months

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Work Experience

Total years of experience :9 years, 4 Months

HR Officer at Abu Khader Group
  • Jordan - Amman
  • My current job since January 2019

(January 2019 - Present)
Achievements and responsibilities:
 Ensure work is achieved to support the strategic plan of the HR Department.
 Process all staffing and personnel requests to ensure that business is not interrupted and
employees perform their work efficiently and effectively.
 Ensure that all employees’ data is up-to-date and all HR Processes comply with Labor law.
 Prepare reports and recommend procedures to reduce absenteeism and turnover.
 Ensure that all employees’ files & records are updated and complete.
 Ensure that all employees’ information is maintained in personnel files.
 Administer employees’ work attendance and monitor their punctuality.
 Coordinate the employee annual leave schedules and leave processing, and update all annual
leave issues.
 Process payroll, with all related transactions for 3 companies
 Prepare employment certificate / income certificate / service certificate upon request.
 Follow up and ensure that all issues related to medical insurance are accomplished properly
with no delays or errors
 Prepare employee contracts, assign and enter employee identification numbers into the
personnel system
 Control and co-ordinate activities of personnel administration, employee relations, employee
benefits and remuneration strategy.
 Coordinate and administer employee benefits, payroll, leave and other personnel matters
 Work with Department Managers to continually evaluate compensations and benefits and
ensure all policies are in line with AK HR Policies and Procedures.
 Prepare employee separation notices and related documentation, and conducts exit interviews
to determine reasons behind separations.
 Initiates follow-up procedures to ensure that deadlines are met.
 Consult legal consultant, when necessary, and ensure that policies comply with labor laws.
 Manage the annual KPI Process, Performance Appraisal, Training Plans and Salary Increments.

Administration And HR Officer at Abu Khader Group
  • Jordan - Amman
  • January 2017 to December 2019

Ensure cafeteria goods are available all the time and ensure coffee/ tea is being distributed as
per the agreed upon schedule
* Conduct frequent round visits all over the buildings to ensure compliance with cleaning
schedule
* Follow up with the cleaning company to ensure that the conditions mentioned in the contract
are being implemented properly
* Coordinate with the group admin officer in regards to maintenance issues at the company.
* Conduct morning visits to company sites and parking to ensure its cleanliness and to report any
employees not abiding by the assigned parking spot.
* Conduct regular visits to smoking rooms to ensure that employees are abiding by the smoking
requirements.
* Ensure that the receptionist has enough visit cards
* Prepare the stationary purchase order and coordinate with the responsible personnel regarding
the order and quantities.
* Follow up on all maintenance matters related to the company building, furniture and assets
(fax, Photocopier, Bulbs, Electricity problems, air conditioning, heat, etc.) and coordinate with
the service company to solve any issues.
* Ensure that the archive room is organized and clean at all times
* Analyze and study the purchase orders sent by the departments to ensure that it complies with
the company policies.
* Propose suggestions that aim to reduce the electricity and water bills as well as diesel expense
by minimizing the wasteful consumption
* Ensure that the receipt and delivery of incoming and outgoing mail is being properly done
without any delays or mistakes.
* Ensure on daily basis that the alarm system is working properly
* Ensure that all customer facing staff are abiding by the uniform
* Ensure that employees are abiding by the instructions for using the photocopier
* Follow up on the drinking water purchase requests.

Receptionist at Abu Khader Group
  • Jordan - Amman
  • January 2015 to December 2017

Maintain accuracy and preciseness in routing calls and offer customer service to visitors and callers.
* Answering a multi-line phone system and directing calls to the appropriate departments and personnel
* Greeting and assisting visitors as well as general clerical responsibilities and some data entry.
* Typing memos, Data Entry duties as per department managers requests
* Transferring calls to the users
* Ensure 100% accuracy in any data provided over the phone or direction asked.
* Maintain updated phone schedule at all time based on resource changes and send updated list to all
Employees at all time.
* Monitor employees punching time in the clock when they come in and leave the company maintaining
minimal percentage of employees’ not recording time.
* Execute Accurately and Timely the assignments relating to the clearing department based on direction
Provided from clearing department maintaining accuracy and preciseness at all time.
* Ensure that the phone does not stay busy for long times.
Reduce Mobile phone calls and ensure all are monitored.

Education

Bachelor's degree, Business Administration
  • at AlZaytoonah University of Jordan
  • January 2019

courses: HR Management * English Business Writing

Specialties & Skills

DELIVERY
MICROSOFT MAIL
PERSONNEL
PHOTOCOPIER
POLICY ANALYSIS
RECEPTIONIST
ADMINISTRATION
BENEFITS ADMINISTRATION
BUDGETING

Languages

English
Expert