Event Coordinator
Personal
مجموع سنوات الخبرة :15 years, 8 أشهر
- Set up and take down of various events, including Weddings, Engagements and Bridal Showers
- Responsible for decoration, seating and table set-ups
- Ensured all documents for banquet halls were complete and filled out
- Created and finalized guest list with responsible party members
- Carefully reviewed all menu items according to budget and guest specifications
-Responsible for custom orders for large accounts
-Ensuring tight deadlines are met and orders are delivered on time
-Inputting customer orders and following with vendors
-Sending POs to vendors and liaising with them for order changes and approvals
-Gathering invoices and ensuring accounts are closed and billed
-Responsible for calling patients to gather necessary information for health assessment
-Providing patient's with isolation instructions and inputting resource requests as needed
-Working with Salesforce to gather case information and transferring cases back to supervisors
-Using Twilio to make outbound calls and logging calls appropriately
-Ensuring any discrepancies in case file are brought to supervisor’s attention
Promoted to Supervisor from Contact Tracer position
-Responsible for managing a team of 25 agents per shift via Teams
-Responding to inquiries, and transferring cases to agents queues as requested
-Supervising agent call logs and reaching out for any discrepancies
-Completing End of Shift report ensuring call durations, number of calls and number of
completed cases are accurately documented
-Transferring cases to other Health Departments as requested
- Accurately enter order into CRM online booking system, EFI, ensuring quantities match to order form
- Contact client via telephone, email or online ticket system, SalesForce, for discrepancies in quote and/or order
- Review Epson proofs and dylux to ensure colours, size and finishing match client order
- Coordinate with bindery, wide format and shipping departments to ensure client orders follow through
- Manage various departments in warehouse of rush orders and maintain follow-up to ensure completion
- Working closely with the Editorial and Sales Director to maintain production flow
- Overseeing the art and editorial departments on changes of ad placements on imposition
- Assist client’s with e-newsletter layouts, proofing and ensuring all URL’s are functioning
- Proofread magazine for design, layout, ad placement accuracy and formatting
- Quality control of incoming advertisements including creating dockets and submitting to art department using Maximizer
After 5 years of experience I am now also at a Publishing company employed full-time. Please see CV for more details.
Received Advanced Advertising Diploma in 3 Year Program Emphasized on the creative principles, design theories, layout techniques, promotion strategies, marketing and applied knowledge of the advertising industry
Ontario Secondary School Diploma (OSSD) - Grade 12 Honour Roll Exceeded the required credit limit needed to graduate, with a 92% average in English.