Sally Mikkawy, Sector Manager

Sally Mikkawy

Sector Manager

Misr2000

Location
Egypt - Cairo
Education
Bachelor's degree, Faculty of Engineering
Experience
5 years, 2 Months

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Work Experience

Total years of experience :5 years, 2 Months

Sector Manager at Misr2000
  • Egypt - Cairo
  • September 2015 to April 2017
Pre-Sales Engineer at B Connect
  • Egypt - Cairo
  • March 2015 to September 2015

B Connect is a business Partner to IBM and Lenovo, me as a Pre-Sales Engineer we provide technical support to customer, provide financial support to sales and handle the communication between the Vendor and the customer.

Product Manager at silicon21 NITS
  • Egypt - Cairo
  • March 2014 to February 2015

My role is to assist Sales team Technically and financially in Huawei, DrayTeck and power products

Technical Support Agent For Vodafone Egypt at Vodafone Data Call Center
  • Egypt - Cairo
  • March 2012 to May 2014

We use to help the customer to solve the problem on the ADSL, USB, Blackbery, IPhone, IPad and Android operating system devices

Education

Bachelor's degree, Faculty of Engineering
  • at Helwan Universty
  • July 2011

I garduated from Faculty of Engineering, Helwan Universty, with Good total grade and Excellent project grade, also our project won in YIA commpetion. It will be My honor to be a member in our institution. Thanks for your time.

Specialties & Skills

Problem Solving
Electrical Engineering
Customer Service
MS Office
GSM, UMTS, GPRS, LTE
UNIX Operating system
Embedded Systems

Languages

Arabic
Expert
English
Expert
French
Intermediate

Training and Certifications

Customer Service (Training)
Training Institute:
Vodafone Egypt
Date Attended:
December 2011
Summer Training (Training)
Training Institute:
Telecom Egypt Training center
Date Attended:
June 2009
Technical Support (Training)
Training Institute:
Etsalat of Emirate
Date Attended:
December 2011
Summer Training (Training)
Training Institute:
Belayim Petroleum Company
Date Attended:
June 2009