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Sally Mikkawy, Sector Manager

Sally Mikkawy

Sector Manager·Misr2000

Egypt

Bachelor's degree, Faculty of Engineering

Work experience

Total years of experience: 5 years, 2 months

Sector Manager

September 2015 - April 2017

Misr2000

Cairo, Egypt

September 2015 - April 2017

Company industry:
General Engineering Consultancy
Job role:
Sales

Pre-Sales Engineer

March 2015 - September 2015

B Connect

Cairo, Egypt

March 2015 - September 2015

B Connect is a business Partner to IBM and Lenovo, me as a Pre-Sales Engineer we provide technical support to customer, provide financial support to sales and handle the communication between the Vendor and the customer.

Company industry:
Business Support Services
Job role:
Engineering

Product Manager

March 2014 - February 2015

silicon21 NITS

Cairo, Egypt

March 2014 - February 2015

My role is to assist Sales team Technically and financially in Huawei, DrayTeck and power products

Company industry:
General Engineering Consultancy
Job role:
Engineering

Technical Support Agent For Vodafone Egypt

March 2012 - May 2014

Vodafone Data Call Center

Cairo, Egypt

March 2012 - May 2014

We use to help the customer to solve the problem on the ADSL, USB, Blackbery, IPhone, IPad and Android operating system devices

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Education

Helwan Universty

July 2011

July 2011

Bachelor's degree, Faculty of Engineering

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

I garduated from Faculty of Engineering, Helwan Universty, with Good total grade and Excellent project grade, also our project won in YIA commpetion. It will be My honor to be a member in our institution. Thanks for your time.

Skills

Customer Service
Expert
Customer Service
Expert
Electrical Engineering
Expert
Electrical Engineering
Expert
GSM
Expert
GSM
Expert
Problem Solving
Expert
Problem Solving
Expert
VHDL
Intermediate
VHDL
Intermediate
C++
Beginner
C++
Beginner
MS Office
Expert
MS Office
Expert
GSM, UMTS, GPRS, LTE
Intermediate
GSM, UMTS, GPRS, LTE
Intermediate
CCNA
Intermediate
CCNA
Intermediate
UNIX Operating system
Intermediate
UNIX Operating system
Intermediate
Embedded Systems
Beginner
Embedded Systems
Beginner
Problem Solving
Expert
Problem Solving
Expert
GSM
Expert
GSM
Expert
Electrical Engineering
Expert
Electrical Engineering
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic
Expert
English
Expert
French
Intermediate

Training and Certifications

Training
Customer Service
Vodafone Egypt
Dec 2011
Summer Training
Telecom Egypt Training center
Jun 2009
Technical Support
Etsalat of Emirate
Dec 2011
Summer Training
Belayim Petroleum Company
Jun 2009