Salma Faizulla

Accounts Receivables Associate at Brady Corporation India shared services

• India - Bengaluru
• November 2016 to June 2019

Highly skilled and detail-oriented Cash Application process
Executive with strong commitment to accuracy & SLAs. Able to handle multiple simultaneous transitional activities. Adept to working independently with little to no supervision or as part of team.
Excellent communication skills, both written and verbal Ability to work independently and as part of a team.
• Strong communication skills to interact with internal teams, external vendors, and customers
• Dedication to ensuring customer satisfaction by providing high-quality service and support
• Experience with process optimization and continuous improvement
• Knowledge of Six Sigma and Lean methodologies
Strong analytical skills with the ability to think critically and provide tangible solutions to customers.
• Excellent customer service and support skills with a proven track record of customer satisfaction.
• Outstanding communication skills, both written and verbal, with the ability to communicate effectively and efficiently with customers, colleagues, and stakeholders.
Prior experience in customer service or support roles.
• Strong attention to detail and organizational skills.
• A high level of proficiency in Microsoft Office tools, particularly Excel and Word.
• Ability to learn and adapt quickly in a fast-paced environment.
• Process improvements ideas
Involved in Posting of payments like lockbox, manual and automated applications, Electronic fund transfer,
Credit card, PayPal, ACH
Ensured monthlv accounts receivable close up on dailv basis
Involved in allocation of code for purchase order, pending invoices, duplicate payments and determines reason for overpayment and short payment in SAP
Strong analytical skills with the ability to think critically and provide tangible solutions to customers.
• Excellent customer service and support skills with a proven track record of customer satisfaction.
• Outstanding communication skills, both written and verbal, with the ability to communicate effectively and efficiently with customers, colleagues, and stakeholders.
The following skills and qualifications would be beneficial:
• Prior experience in customer service or support roles.
• Strong attention to detail and organizational skills.
• A high level of proficiency in Microsoft Office tools, particularly Excel and Word.
• Ability to learn and adapt quickly in a fast-paced environment.
• A bachelor's degree in a relevant field, such as Business Administration or Communications.