Operations Manager
EMIRATES SHIPPING LINE
مجموع سنوات الخبرة :23 years, 6 أشهر
• Handling all transshipments.
• Lead operation team & ensure service rendered on time.
• Maintained contact with internal departments to minimize problems for customers, which reduced back orders by 50%
• Plan the shipping schedules for West Africa Ports
• Prepare the ship load and discharge stowage plan
• Ensure all containers load list uploaded in port before cut off.
• Increased productivity by improving employee scheduling
• Plan the transshipment vessel schedule.
• Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination.
• Monitoring the proper ETA & ETD of each main line & feeder vessels.
• Ensure to get updated the system with loading & discharge confirmation of each incoming & departing vessel.
• Keep record of every service of partner vessel.
• Make sure to connect the feeder vessel on time
• Maintain good relationship with port authorities, feeder vessel operators & companies agency network.
Asst.Operations manager with experience of successfully coordinating the activities of various departments concerned with the production, pricing, sales, and distribution of products & services. Comfortable working with people of all levels and having a excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level.
J• New business development to secure new clients in various industries
• Maintain relationships with existing customers through regular contact and visits
Gather market and customer information
• Prepare Quotations & Customers support and follow up for smooth shipping operations
• Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination.
• Continuously promote sales activities personally, by developing and concentrating on new key accounts and developing business with existing accounts
• Conduct customer presentations and details sales/project proposals
Job Profile:
•Dealing with clients : Generating new business to company for import and export.
•Key role : Promoting freight forwarding sea/freight, air/freight, multimodal- -transportation and project cargo.
•Handling : Customer service (Developing good relationship with existing clients and -generating new business)
•Marketing : Tele marketing Part time, introducing about the company and services.
•Trade Lane : Handled Italy sectors.
courses: Ms Office, DTP, Page Maker, Corel draw, Internet & Tass Programming. •Well versed with Outlook
courses: Ms Office, DTP, Page Maker, Corel draw, Internet & Tass Programming. •Well versed with Outlook
courses: Ms Office, DTP, Page Maker, Corel draw, Internet & Tass Programming. •Well versed with Outlook