Salman Alghanmi

IT Technical Support at Sawary

• Saudi Arabia - Jeddah
• My current job since January 2024

IT Support Analyst at Myclinic KSA

• Saudi Arabia - Jeddah
• January 2023 to December 2023

- Level 1 of Support,
- Install and configure software and hardware,
- Troubleshooting software and hardware issues,
- Troubleshooting network issues,
- Supporting infrastructure team,
- Application and system support,
- Assets management,

Service Desk Analyst at Panda Retail Company - Saudi Arabia

• Saudi Arabia - Rabigh
• September 2021 to December 2022

- Working on install and configure computer hardware operating systems and applications.
-Troubleshoot system and network problems .
- Configure printer and solve problems .
- Configure Cisco IP Phone .
- Configure and Troubleshoot Handheld devices.
- Replace parts as required.
- Handle Stock and Inventory.
- Using internal system for handling and solving client issue .

IT Support Technician at Teishan group

• Saudi Arabia - Jeddah
• January 2021 to August 2021

- working on install and configure computer hardware operating systems and applications.
-Troubleshoot system and network problems .
-Connect all devices with printer and solve problems
- Understanding in IP Telephone VOIP(central). Using Yeastar IP Phone .
- Contact with vendors to offer cost buy the company needs .
- Replace parts as required.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- ERP oracle NetSuite system, Administration, Implementation and management .