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شكراً لك، تم إرسال بلاغك وسيتم مراجعته قريباً.
سام Al-Kantar, Executive Housekeeper

سام Al-Kantar

Executive Housekeeper·Accor Hotels - Movenpick

لبنان

دبلوم, Hospitality And Hotel Management

الخبرة العملية

مجموع سنوات الخبرة: 26 سنوات, 0 أشهر

Executive Housekeeper

يناير 2023 - حتى الآن

Accor Hotels - Movenpick

بيروت، لبنان

يناير 2023 - حتى الآن

 Successfully manage the hotel housekeeping department by setting the standards, finalizing contracts with suppliers, recruiting, planning and directing the housekeeping operation to success
 Managing the housekeeping and laundry department in a professional and efficient manner ensuring utmost guest satisfaction consistently as per the standard, through proper planning, organizing, directing, and controlling of the housekeeping and laundry operation.
 Part of the renovation team for the hotel guest rooms & public areas, being part of choosing the correct FF&E that fits the exact theme, design, requirements with the general manager and the project team
 Being part of the Hotel Resort opening, helping the SPA & Leisure Manager, assigning teams, selecting the best available products
 Preparing for several kind of event, themes and celebrations.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

SR. MANAGER FACILITIES MANAGEMENT SERVICES

نوفمبر 2015 - حتى الآن

PORTS DEVELOPMENT COMPANY

المملكة العربية السعودية

نوفمبر 2015 - حتى الآن

- Run day-to-day activities, assign tasks and roles covering the Facilities Management department and provide services required to the port Facilities and affiliated services to a high standard.
- Managing contract for service providers such as soft services (janitorial and pest control), hard services (O&M), waste management, landscaping, and utilities.
- In charge of managing the helpdesk & customer services and setting procedures. ERP system for smart purchases and budget control.
- Work together with Head of Operations Services to enhance the Facilities management services.
- Work on budgeting, cost saving and set up Standard Operating Procedure for the Port services, and RFP (Request for Proposal)
- Conducting Trainings for the FM team and Ports employees.
مجال الشركة:
إدارة الممتلكات والمرافق
الدور الوظيفي:
الإدارة

Manager Operations

أبريل 2012 - نوفمبر 2015

Gems Education - Saudi Arabia

جدة، المملكة العربية السعودية

أبريل 2012 - نوفمبر 2015

- Report Directly to the Head of school and the Owners office.
- Opening of the Property
- Effective School testing and commissioning in coordination with team engineers and on-site contractors
- Planning and controlling the operations of the school with regards to operations & maintenance of the building and assets, cleanliness, finance, administration staff, transportation, security, and the clinic.
- Set all standards as per GEMS Facilities Management, assist the Head of school in the yearly budget related to OPEX & CAPEX and school expansion projects.
- Assisting in Marketing as well as planning and executing promotional tools for the school.
- Managing services: Housekeeping, O&M, Fleet management, HSE, Catering services, Landscaping, Swimming pool O&M, etc.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
الإدارة

Manager Operations

أبريل 2012 - نوفمبر 2015

Gems Education - Saudi Arabia

جدة، المملكة العربية السعودية

أبريل 2012 - نوفمبر 2015

 Report Directly to the Head of school and the Owners office.
 Effective School testing and commissioning in coordination with team engineers and on-site contractors
 Planning and controlling the operations of the school with regards to operations & maintenance of the building and assets, cleanliness, finance, administration staff, transportation, security, and the clinic.
 Set all standards as per GEMS Facilities Management, assist the Head of school in the yearly budget related to OPEX & CAPEX and school expansion projects.
 Assisting in Marketing as well as planning and executing promotional tools for the school.
 Managing services: Housekeeping, O&M, Fleet management, HSE, Catering services, Landscaping, Swimming pool O&M, etc.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
الإدارة

Executive Housekeeper

أغسطس 2009 - أغسطس 2012

Moevenpick Hotel Jumeirah beach

دبي، الإمارات العربية المتحدة

أغسطس 2009 - أغسطس 2012

- Part of the opening team. Successfully managed to open the hotel by setting the standards of the department, finalizing contracts with suppliers, recruiting, and training my team.
- Managing the housekeeping and laundry department in a professional and efficient way ensuring utmost guest satisfaction consistently as per the standard, through proper planning, organizing, directing, and controlling of the housekeeping and laundry operation.
- Replacement responsibility of the hotel manager and front office manager on given times.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Executive Housekeeper

نوفمبر 2008 - أغسطس 2009

Seashell Hotel & Resort (Julaia)

الكويت

نوفمبر 2008 - أغسطس 2009

- Managing housekeeping and laundry department as per hotel standard, through proper planning, organizing, directing, and controlling of the housekeeping and laundry operation.
-Also contributed to outdoor events and preparation.
- I had to rebrand the hotel from Kempinsky to Seashell Hotel
- Budget support to the Financial reviews
- Refurbishment together with the Director of Engineering
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Executive Housekeeper

أبريل 2007 - أبريل 2008

Sheraton Club Des Pins Algiers

الجزائر، الجزائر

أبريل 2007 - أبريل 2008

- Managing housekeeping and laundry department as per the Sheraton Hotels Standards.
- Was part of the renovation of some rooms choosing design, fabric etc...
- Working closely with the Engineering department on renovations and special projects
- Part of the renovation of some of the restaurant, Night club & Others...
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Housekeeping Manager

يناير 2006 - فبراير 2006

Doha Asian Games Organising Comittee

الدوحة، قطر

يناير 2006 - فبراير 2006

- Conducting snagging of Apartments Towers during pre-Games, manage and supervise housekeeping activities during Games.
- Setting up and executing all Housekeeping SOP and operations manual for Apartment towers.
- Planning and managing housekeeping activities in Apartment Towers and Cruise ship.
- Planning and sourcing manpower actively involved in recruiting housekeeping staff.
- Prepare training plans and conduct training for all housekeeping staff.
- Meet with Apartment Tower Owner's representative regarding the housekeeping services.
- Manage and provide laundry services to all the guests.
مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
الخدمات المساندة

Assistant Executive Housekeeper

يونيو 2005 - ديسمبر 2005

Kempinsky Emirates Palace

أبو ظبي، الإمارات العربية المتحدة

يونيو 2005 - ديسمبر 2005

- Assisting the Executive Housekeeper in managing the housekeeping and laundry department.
- In charge of taking care of the Palace suites where the GCC Rulers stay to ensure high standards are met for the delegations.
- In charge of inventoring all assests for the Palace suits
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Assistant Housekeeping Manager

فبراير 2003 - مارس 2005

Grand Hyatt Dubai

دبي، الإمارات العربية المتحدة

فبراير 2003 - مارس 2005

- Assisting the Executive Housekeeper in managing efficiently the Housekeeping Department with the Team
- In charge on the Sections related to Supervisors, storekeeper, inventoies
- As well helping ion the events if any
- I was also part of the pre-opening team.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Sr. Supervisor

مارس 2002 - ديسمبر 2002

Rotana Gefinor Beirut

بيروت، لبنان

مارس 2002 - ديسمبر 2002

- Responsible of scheduling and organizing the concept of the housekeeping department, also have been responsible of the daily operation and made sure it ran smoothly.
- Conducting on job trainings and making sure all reporting was handed to the Executive housekeeper.
- Acting as an Executive Housekeeper for three months.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Housekeeping Supervisor

أبريل 2000 - مارس 2002

Intercontinental Phoenicia Beirut

بيروت، لبنان

أبريل 2000 - مارس 2002

- Responsible of the cleanliness and proper maintenance of my floors, consisting of 3 presidential suites, 9 executive suites and 55 rooms in total.
- Ensuring that all rooms are up to the standard and meet the guest expectations, and the staff requirements.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Housekeeping Supervisor

سبتمبر 1998 - أبريل 2000

Marriott Beirut Hotel

بيروت، لبنان

سبتمبر 1998 - أبريل 2000

- Responsible for the cleanliness and proper maintenance of the guest rooms and public areas assigned to me daily.
- Responsible for scheduling and assigning daily tasks to the HK team and making sure the operation runs smoothly.
- Also responsible for conducting training to the HK staff.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

التعليم

Alpine Center associate to IHTTI Switzerland

أكتوبر 1999

أكتوبر 1999

دبلوم، Hospitality And Hotel Management

اليونان

International Hostitality and Tourism management covering all the major subjet in Hotel Management and Practices ran from a hotel at site

Alpine Center for international hotel management

أكتوبر 1999

أكتوبر 1999

الثانوية العامة أو ما يعادلها، Hospitality And Hotel Management

اليونان

During the Hotel Management year reaching the 2 years the School will submit to you a Certificate in hotel operations and after 2 years the Diploma In hotel management

Skills

Renovation

Expert

Training

Expert

Budgeting

Expert

Organization

Expert

Pre opening

Expert

Communication

Expert

Problem solving

Expert

Cost Saving

Intermediate

Preopening of property

Intermediate

Budgeting

Intermediate

sustainability

Intermediate

Training of Staff

Expert

Leadership

Expert

اللغات

العربية

متوسط

الانجليزية

متمرّس

الفرنسية

متمرّس

اليونانية

مبتدئ

التدريب و الشهادات

الشهادات
Facility Management Professional
Feb 2022

الهوايات والاهتمامات

Traveling

I have traveled in many places and this have helped me to understand cultural diversity which helps me in my job and daily life

Cooking

I have develloped a skill which is related to cooking and I have been creative to it. I have learned different Etnic food that I have cooked and served to family and friends