sam Harshed

• Automated the end-to-end case workflow for an arbitration centre — from lot creation through to award generation —
replacing a manual, Excel-based process.
• Reduced reliance on manual Excel formulas by building a system to track and update case details automatically,
improving accuracy and turnaround time.
• Implemented MCP (Model Context Protocol)-based automation and deployed the solution as a functioning web
application.
• Gained hands-on experience in software testing, error resolution, and QC/QA processes over a 3-month internship.

• Collaborated with a 12-member engineering team on the i-Alert application, contributing to features that tracked users
registered vehicles and delivered real-time status updates.
• Built and tested network safety and monitoring tools using modern web technologies, supporting the applications core
alert-monitoring functionality.
• Participated in debugging and QA cycles, identifying and resolving functional issues across multiple application
modules within the internship period.