Steering Distribution Manager
Euler Hermes (A company of Allianz) C/O Alliance Insurance PJSC
Total years of experience :23 years, 4 Months
Strategic role specifically created within the Market Management Commercial Underwriting and Distribution department to effectively monitor
manage and steer the business unit commercially and in a profitable manner by identifying and establishing opportunities by means of product
introductions, diversification of portfolio sectors and relationships and for all distribution channels of the trade credit insurance products.
Accomplishments:
• Implemented CRM Solution Sales Force for Distribution and Account Management teams with continuous overachievement in
proactive service model delivery from customer acquisition, satisfaction to retention.
• Successfully launched product Smart View/ Management Tool Box a smart digital service enhancement initiative for large platinum
and gold clients to enhance customer experience satisfaction of primary product and help in overall retention. Personally, lead from
research to implementation including directly selling to target clients and training partnered intermediary distribution channels
brokers and banks.
• Successfully launched Corporate Advantage enhanced version of the current trade credit insurance policy.
• Designed the first claims trend report based on sectors and regions showing claim payment and reserve trends compared through
financial quarters for presentation clients and intermediaries.
• Lead the research and formulated go to market strategy for Bonding solutions to be delivered soon to the GCC market an industry
(Insurance Sector) first initiative competing with local and multinational banks.
With Trade Credit Risk Underwriting authority of Euro 2 million (Industry Manager level).
• Developed a healthy risk portfolio and personally managed over 60 Key accounts from Risk Underwriting perspective inclusive of World
Agency and local multinationals paying more than $ 800K in premiums.
• Lead the 2008 financial crisis exposure monitoring and control for business unit with support of risk underwriters.
• Designed the first portfolio management tool for BU based on sectoral risk. Empowering specialized risk underwriters and credit
analyst overall view of the sector managed in their respective portfolio.
• Developed risk underwriting expertise in specialized and high risk sectors construction, metals, IT, ceramic, cement and automobiles
and petrochemicals.
Implemented Oracle solutions e-receivables for Middle East Region. Monitored controlled and forecasted revenue chain requirements from
receivable collections for complete portfolio client wise and project wise. Lead and provided business analytics, forecasting and reporting
requirements for the General Management, Finance, Projects, Customer services billing and collections and dispute resolutions for optimal DSO
maintenance and minimize gap for additional source of working capital requirements.
• Recipient of 2008 Annual Business Award for Functional Excellence.
Member of the Business Analytics and Planning department specialized in Financial Planning and Analytics. Six Sigma Green Belt trained.
Extensively use Hyperion Financial Management, Essbase, SAP financials and Oracle solutions for reporting and revenue chain management for
global aerospace requirements. Lead cash collections call and other revenue chain requirements that had to be addressed globally.
Managed an accounts receivable portfolio of over US$ 30 million inclusive of
strategic and key accounts. Lead forecast and variance projections for monthly collections for Aerospace business for the north American region.
Member of the Dell Shared Services team. Credit card order processing fraud detection and control for SMB, Home, Education and healthcare
sales for US region. Assisted extensively in business process transition from US to Bangalore.
• Customer Experience Gold Winner for providing exceptional customer experience for internal and external customers.
Exclusive sales officer for Hyundai’s then flagship sedan Sonata in the Indian market for the MGF dealership. Managed one dealership showroom and networked extensively with high net worth individuals with top bank references from Kotak, HDFC, ICICI for monthly target achievements of both dealership and auto finance for the banks.