سماح أبو علم

• Manual Testing of Web Applications
• Mobile Application Testing
• Exploratory testing, Functional Testing and Regression testing
• Preparing needed Testing Scenarios and Test Cases
• Bug tracking using DevOps and Jira
• Preparing Test Plans
• Preparing Defects Reports
• Providing Progress Reports
• Conducting training demos

Key Projects
 ePalm eWallet Project | North and East Syria Region (NES):
• Web Application Testing
• Mobile Application Testing
• Technical and User Manuals preparations
 Saudi Payments PalmPay Payment and Withdrawal via hand palm:
• Key person in testing payment solution for Saudi Payments, featuring a PoC for secure, seamless ATM and POS transactions using palm recognition technology.
• Preparing all the necessary Test Scenarios and test Cases
• Conduct regular demos and online training sessions with the client
• Preparing User Manuals

• Testing:
• Applying Static testing for both verification and validation
• Functional, black-box, white-box and regression for the:
o Pioneers Bank-BI®, Banks-MIS® and Bank-BPM® products.
o SAP CMC and Launch Pad (Universes and Reports).
• BPM and W4 Engine (Hands-on testing Banking Process Management cycles and maps)
• Preparing Test cases and Scenarios.

• Documentation:
• Lead the Documentation Department.
• Administrator of Jira Confluence Documentation tool.
• Participation in White Papers preparation.
• Participation in Solution Proposals Preparation.
• Preparing Solution Architectures.
• Administrator of Database Mapping Checklists Repository.
• Responsible for editing and language revision of the documentation.
• Writing professional User Manuals
• Providing pre-requisites documents for the company products.
• Professional documentation of the company’s products in terms of the Database structure, Universes structure, and interface
• Creating/ Updating product installation manuals and related operational manuals.
• Composing testing guides for internal guidance.
• Composing internal email writing procedures.
• Creating new product templates.
• Responsible for keeping track of all the project deliverables in terms of customization and creation, this includes gap analysis documents, User Requirements documents, project charters…etc.
• Preparing any requested training material/ Agendas and presentations.
• Revise and edit business deliverables and data requirements templates.
• Demonstrate system engines in figures and numbers (Explain Database procedures business-wise).
• Prepare demonstration Videos for the system Components Engine/ Interface

Key Projects
 Business Process Management (BPM) Projects:
• Account Opening and KYC
 Risk and Compliance Management Projects:
• Anti-Money Laundering (AML)
• GOAML Management System
• FATCA Management System
• Regulatory Reporting
 Financial Management:
• Customer Profitability
• Fund Transfer Pricing (FTP)
 Business Intelligence (BI) Projects:
• Enterprise Data Warehouse
• Analytics Reporting and Dashboards

• Building Customized Oracle Reports and Forms
• Creation of Oracle Database functions and procedures.
• Creating Oracle BI Discoverer Reports
• Creating XML Reports
• Preparing required Test Cases using standard TE.020 template
• Documenting development procedures and code maintenance
• Provide on-site support

Key Projects
 Arab Bank:
• Oracle HRMS Customized Reports.
• Discoverer Reports development and Support
• Preparing required Test cases (TE.020) Documents
• Writing Discoverer Development/ User Guides.
• Medical System.
 Government Financial Management Information System (GFMIS)
• XML Reports Support.
 UAE Armed Forces General Headquarters (GHQ) - UAE:
• XML reports.
• Preparing Test cases (TE.020) Documents.
 King Abdullah University Hospital (KAUH):
• Oracle HRMS customized reports.
 Yemen Mobile Co. (YMC)
• Support of Discoverer Reports.
 Orphans Fund Development Foundation (OFDC)
• Building Customized Forms and Reports