سماح Za'ab

• Completes a broad variety of administrative tasks for the Chairman and CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing confidential correspondence; arranging travel plans, itineraries, and agendas.
• Work in a professional & focused manner to schedule internal & external meetings including Board meetings, Committees and sub-committees.
• Act as a liaison with the Board of Directors as needed.
• Plan, coordinate and ensure the CEO's schedule is followed and respected. Provide "gatekeeper" role, creating win-win situations for direct access to the CEO's time and ofice.
• Research, prioritize, and follow up on incoming issues and concerns addressed to the chairman, including those of a sensitive or confidential nature.
• Provide a bridge for smooth communication between the Chairman's ofice and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management.
• Work closely and efectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer" having a sense for the issues taking place in the environment and keeping the chairman updated.
• Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
• Take notes and distribute meeting minutes, agendas and meeting presentations.
• Work closely with the team to arrange meetings and events as needed.
• Write error-free emails & letters for various events and announcements.
• Assist with recruitment eforts, new hire orientations, on-boarding and terminations.
• Work collaboratively in a team environment with a spirit of cooperation and as a relationship builder.

• Providing high-level administrative support to the directors by handling their requests and performing clerical functions such as composing and preparing correspondence that may be confidential and sensitive.
• Managing and maintaining an active calendar of appointments.
• Planning and scheduling meetings, conferences, teleconferences, managing travel plans, completing expense reports.
• Meeting and event arrangements, training and supervising other support staf.
• Managing day-to-day operations of the ofice, Maintain ofice eficiency.
• Assign and monitor secretarial and clerical functions.
• Monitoring all incoming correspondence in all forms; electronic & others and reviewing them before forwarding the same to the directors.
• Coordinate various ofice support services, including purchasing and facilities management.
• Maintain customer confidence and protecting operations by keeping information confidential.
• Maintain ofice services, organize ofice operations and procedures, Plan and implement ofice systems.
• Maintain and organize ofice files and records; ensure filing systems are maintained and up-to-date.
• Update and maintain databases such as mailing lists, Staf contact lists and client information.
• co-ordinate and maintain staf administrative records such as staf parking, staf phones and company credit cards
• Follow up on ofice agreements.
• Maintain ofice supplies by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Selecting ofice vendors and supervising purchasing process, directing maintenance staf, and coordinating regular building safety checks.
• Providing quality customer service.

• Work closely with the HR Manager to provide support as needed on highly confidential human resources matters and special projects.
• Assisting with the day-to-day eficient operation of the HR ofice.
• Assisting in the development of human resource procedures and policies.
• Liaising with payroll, absence recording, and holiday recording systems.
• Assisting with employee relations.
• Organize business Travel and hotel arrangements for the whole Middle East ofices
• Helping with the implementation of services, policies, and programs.
• Co-ordinate and organize appointments and meetings.
• Planning, organizing & managing events.
• Assist guests eficiently, courteously and professionally in all front ofice related functions in order to maintain a high standard of service & hospitality.
• Get a clear understanding of the guest's requirements and assist them accordingly.
• Handle and resolve guest complaints.
• Provide administrative support to ensure that ofice operations are maintained in an efective, up to date and accurate manner.
• Handle additional duties as needed by guests or management.