Camp Services Officer
UNRWA
مجموع سنوات الخبرة :23 years, 6 أشهر
• Represents the Area Officer in the camp(s) to which assigned;
• Provides administrative/coordinative support to camp installation heads and area office staff;
• Conducts regular visits to camp installations to ensure cleanliness and maintenance of premises and equipment;
• Maintains records on camp shelters and their inhabitants and on the movement of refugees from and into the camp;
• Provides supervision to clerical or similar posts if such are assigned to the camp services office and may be required to relieve other Camp Services Officers;
• Investigates, solves and /or reports to his supervisor problems concerning Agency installations and services at the camp and reports on events and incidents in the camp, as required;
• Receives petitions, claims and applications concerning the various Agency services and forwards them to the Area Office;
• Liases with government (authority) representatives and refugee community leaders in the camp(s) to which assigned on matters relating to the Agency’s operations therein;
• Accompanies, as authorized, visitors conducting tours in the camp and briefs on UNRWA services offered to the refugees in the camp;
• Performs such other duties as may be required.
• Assist in the preparation of the Manual budget. Record and monitor expenditure against allotted fund;
• Order supplies for Departmental use and supervise distribution, processing it to system, follow up and process store demand note on the system once the supplies in the stores.
• Translation.
• Conducting confidential investigations; preparing reports and follow up with administration.
• Preparing Utilities (water, electricity and telephone) on monthly and annual basis, and process its payment to the concern institutions.
• Compile, analyse and verify statistical data;
• Maintain inventory records of equipment/ furniture and other supplies and prepare survey reports as required;
• Preparing incident reports; gathering information and follow up with the concern parties.
• Preparing proposals for workshop; gathering information and slide shows.
• Handle routine correspondence and prepare replies for supervisor’s signature;
• Check and ensure settlement of contractors’ bills and other expenditure;
• Conference/ Meeting Coordination; organizing, attending Meetings of the department, compiling agenda, taking minutes of the meetings and preparing minutes for issue.
• Using personal computers to create spread sheets, compose correspondence, manage databases, and create reports and documents via desktop publishing, and using digital graphics.
• Authorization of E-leaves
• Performs such other duties as may be assigned.
Selected to serve as secretary to the VPPA then VPHA in the medical group based on demonstrated work performance and dedication, where intricately involved in the institution’s growth. During my time working I have gained great experience of all office equipment including many IT systems. As a medical secretary; I've provided administrative support to health service manager, hospital consultants and departments through:
• Provide a full, comprehensive and confidential secretarial and administrative service to the VPPA.
• Conference/ Meeting Coordination; organizing, attending Meetings of the department, compiling agenda, taking minutes of the meetings and preparing minutes for issue.
• Arranging and scheduling appointments, Receive visitors at Head Office and direct them appropriately.
• Translate written documents and provide interpretation during meetings.
• Perform many other duties such Typing letters and reports, either from audio tape or shorthand notes.
• Processing Doctor's clinics Schedules changing as requested.
• Track Doctor's leave requests, noting special events and activities that require coordination and resources, then apply it on system, follow up for issuing Exit- Re-entry visa.
• Complete new Doctor's orientation, Prepare annual calendar for general leaves ticket's booking.
• Disseminate documents and correspondence.
• Responding to patient's complaints and related them to the concern person.
• Bilingual translating reports, directions, communications and publications.
• Using personal computers to create spreadsheets, compose correspondence, manage databases, and create reports and documents via desktop publishing, and using digital graphics.
• Proofread written material for spelling, punctuation, and grammatical errors.
• Organizing and maintaining electronic, paper files and publications.
• Ordering office supplies and Packages.
Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include:
• Managing a medical front desk in areas of manual and computerized scheduling, billing, and medical/insurance records management, including major carriers and Medicaid.
• Operating office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Processing an average of 500 patients on a weekly basis for a fast-paced general practice.
• Maintaining open lines of communication between patients, physician, staff, and laboratory personnel.
• Scheduling and confirming patient diagnostic appointments, surgeries and medical consultations.
• Scheduling patients' medical screenings and following up to obtain results.
• Responding to priority issues to ensure the prompt referral of urgently needed medical care.
• Answering telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greeting visitors and callers, handling their inquiries, and directing them to the appropriate persons according to their needs.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Locating and attaching appropriate files to incoming correspondence requiring replies.
• Maintaining medical records, technical library and correspondence files, Taking down medical histories and arranging hospitalization for patients.
• Obtaining medical transcriptions from physicians and collecting/processing patients' co-payments at close of day.
Ifinished my first semester in attaining M.A degree in Applied Linguistics for Special Purposes. My accumlate average is 88
i got this certificate through correspondence, the course containes of the grammer rules of english and how to write and speak english fluently then it start of dealing with thw aspect of thw secretarial jobs and its strategies and the way to apply it to the work such as taking notes, filing strategies, preparing for meeting and taking notes through meeting, and meeting resrevation. this course period was two years fromm 1997-1999
all the secretary work and tereminology pracice and training in government hospital0