MAINTENANCE CONTRACTOR
National Broadband Powered by Cyber Internet Services (Pvt.) Limited
Total years of experience :6 years, 2 Months
Installed, configured, and maintained network equipment including routers, switches, and access points. Conducted routine inspections and troubleshooting to identify and resolve network issues. Collaborated with cross-functional teams to ensure seamless integration of new network technologies. Documented network configurations, changes, and troubleshooting procedures.
Provided technical support to users, addressing hardware, software, and
network issues promptly to minimize downtime.
• Installed, configured, and maintained network infrastructure, including routers,
switches, firewalls, and wireless access points.
• Monitored network performance and security, implementing necessary
adjustments or upgrades to ensure optimal performance.
• Administered servers, managing user accounts, permissions, and access
controls.
• Maintained accurate documentation of IT systems, configurations, and
procedures.
• Procured hardware, software, and services from IT vendors, managing vendor
relationships and contracts effectively.
Configuring and setting up network hardware such as routers, switches,
firewalls, and access points. This includes ensuring proper connectivity and
configuring network protocols and settings.
• Monitoring network performance, traffic, and security to identify and address
issues proactively. This involves using network monitoring tools to track
performance metrics, detect anomalies, and troubleshoot problems.
• Network Troubleshooting and Support: Investigating and resolving networkrelated issues reported by users or detected through monitoring systems. This
may involve diagnosing connectivity problems, analyzing network traffic, and
implementing solutions to restore service.
• Network Upgrades and Expansion: Planning and implementing upgrades to
network infrastructure to accommodate growth, improve performance, or
enhance security. This includes researching new technologies, assessing
network requirements, and coordinating with vendors and stakeholders
Installation and Configuration: Setting up network hardware such as routers,
switches, firewalls, and access points. Configuring these devices according to
network requirements and security policies.
• Troubleshooting: Diagnosing and resolving network connectivity issues,
performance problems, and hardware/software failures. Using network
troubleshooting tools and techniques to identify root causes and implement
solutions.
• Network Maintenance: Performing routine maintenance tasks such as software
updates, firmware upgrades, and patch management to ensure network
security and reliability. Monitoring network performance and proactively
addressing any issues that arise.
• Network Documentation: Documenting network configurations, diagrams, and
procedures to facilitate troubleshooting, maintenance, and future upgrades.
Maintaining accurate records of network assets and configurations.
• User Support: Providing technical support and assistance to end-users
experiencing network-related problems. Offering guidance on network usage,
best practices, and security protocols.
