Samar Ahmed Abdel Moaty Abdelmoaty

• Accomplishes staff job results by coaching, counseling, and disciplining employees by planning, monitoring, and appraising job results;
• Conducting training; implementing enforcing systems, policies, and procedures.
• Completes operations by developing schedules; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
• Controls expenses by gathering and submitting budget information; scheduling expenditures.
• Monitoring variances; implementing corrective actions.
• Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.

• Establish a strong rapport with hiring managers at headquarters and in international field offices to understand their strategic staffing needs and fill vacancies in a timely manner.
• Establish business and hiring plans for different accounts we are hiring for as:
 Microsoft
 Vodafone International Services.
 Damac Real Estate (In Egypt & Dubai).
 Qatari Diar Real Estate (In Qatar).
 Mena Network (In Dubai).
 TekCorner (In Canada).
 Software Cracker (In USA).
 TE Data (In Egypt).
 Abaza Motors (In Egypt).
• Develop job descriptions and announcements, post advertisements in a variety of newspapers, list-serves, trade publications, networks, etc.
• Coordinating and scheduling interviews for senior levels for the Recruitment Supervisor after being shortlisted from the HR and Business side
• Track applicant flow, maintain pipeline of qualified candidates for future consideration, help collect and analyze recruitment data.
• Attend career fairs and conferences.
• Develop and maintain an international network of recruiters, contacts and candidates via proactive use of social media (Facebook, LinkedIn, etc.) with the Social Media Team.
• Acting as Recruitment Supervisor.
• Managing a Team of 5 Recruitment Specialists along with their teams.
• Performing the appraisals of the Recruitment Specialists and managing along with the Specialists the appraisals of their coordinators.
• Monthly one-to-ones to team members providing feedback to develop actions and to maximize the outcome

• Assists the HR Director with the recruitment, interviewing, and selection processes and sends appropriate correspondence to all applicants in a timely manner.
• Carrying out field interview campaigns, arranging for all essentials needed for the recruitment drive.
• Responsible for consulting with managers and supervisors about company policies and procedures.
• Conducts orientations and presentations for the candidates to prepare them for the interviews.
• Determines applicant requirements by studying job description and job qualifications.
• Manages new employee relocation by determining new employee requirements.
• Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring recruitment coordinators job contributions; coaching interns; advising managers on training and coaching.
• Ensuring efficiency as well as achievement of screener targets vs. project requirements.
• Monthly one-to-ones to team members providing feedback to develop actions and to maximize outcome where ever possible.

• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs
• Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
• Arranges management interviews by coordinating schedules of the applicant to interviews.
• Carrying out field interview campaigns, arranging for all essentials needed for the recruitment drive.
• Responsible for consulting with managers and supervisors about company policies and procedures.
• Responsible for carrying out several tasks related to administration.
• Assists candidates to post their resume on line.
• Answers the telephone in a professional manner and assists internal guests with any questions, directions to the property.

• Member of the billing, transactional, and technical department.
• Handling Vodafone UK (consumer and business) customers queries regarding their technical and billing issues.
• Provided remote support, Post installation, for Vodafone data products and service at detailed technical level
• Share in the business continues plan which let the customer fascinated of the continuous support of Egypt to UK in spite of the critical events and situations that Egypt passed through the pervious time.
• Acting as a Team Leader.
• Handling the Team briefing.
• Real Time Marketing spoke.
• Reporting NPS, customer satisfaction, resolution score.
• Developing Customer satisfaction through customer surveys
• A part of the development team working on new services, devices and features.
• Handle multiple tasks (RTM reports, leaves, performance report, delegations, escalations, etc).

● Member in the Technical Department.
● Handling Vodafone UK (consumer and business) customers queries regarding their technical queries.
● Certified in blackberry devices and its applications.
● Certified in I-Phone devices and its applications.
● One of the top achievers.
● Recommends potential products or services to management by collecting customer information and analyzing customer needs.

7/2006 to 6/2008 (Full Time)
Pharmacist, Hala Shaker Pharmacy

● Executed daily operations of filling prescriptions.
● Ordered and purchased pharmaceutical supplies, drugs, and maintaining stock.
● Trained and managed two pharmacists and achieved significant improvements in their productivity.
● Advised customers on the selection of medication brands, medical equipment, and health-care supplies.
● Reviewed prescriptions to assure accuracy to ascertain the needed ingredients and to evaluate their suitability.