Administrative Employee
Ministry Of Labour, Social Insurance And Social Solidarity - Greece
Total years of experience :3 years, 0 Months
Employee
Ministry of Social Solidarity Qena, Egypt
Nov 2019 - Jan 2021
Negotiate with clients and settle the claims.
Providing advice on making a claim and the processes involved.
Support team members.
Monitoring the progress of a claim
Supervise all the claim procedures.
Consistently met my short and long-term targets.
Handled customer complaints with empathy and composure.
Analyzed customer eligibility for various Programs products such as insurance and mortgage based on their conditions.
Proactively participated in meetings and helped create new practices.
Processed a range of documentation and entered information into databases.
Answered calls, responded to emails, and spoke with clients face-to-face.
Preparing and delivering engaging biology lessons to students from different backgrounds, who all have different interests and abilities.
Monitoring student performance, and adjusting teaching strategies and techniques for improved content delivery.
Establishing classroom, laboratory, and field trip rules and ensuring all students understand and accept them.
Setting up exams, assessments, and experiments in accordance with curriculum requirements and standards of the state and district.
Communicating any student issues to parents, counsellors, and other relevant staff members.
Attending school events. club meetings. and staff meetings as required.
Building rapport with students so that they feel comfortable and safe discussing sensitive topics in class.
Proactively participated in meetings and helped create new practices.
Consistently met my short and long-term targets.
courses: Bachelor’s degree in Biology and Geology