samar mattar, Receptionist/Personal Assistant

samar mattar

Receptionist/Personal Assistant

Servcorp

Lieu
Qatar - Doha
Éducation
Baccalauréat, Graphic Design
Expérience
8 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 10 Mois

Receptionist/Personal Assistant à Servcorp
  • Qatar - Doha
  • avril 2012 à mai 2014

• Answer calls and transfer as requested
• Organize meeting and travel arrangements, hotel booking and transportation
• Attend meeting on behalf of clients, take minutes of meeting and help them improve their business
• Following up with clients
• Maintaining a five stars office presentations
• Keep confidentiality in all aspects of client and staff
• Prepare letters, memos and translate documents (english, arabic and french)
• Take messages and file papers
• Responsible of the petty cash
• Provide training to the new team members
• Search for companies and arrange appointments
• Attend networking events
• Prepare business events and gathering with catering
• Report to the Manager

Visitor promotion/Hostess à Trinity talent qatar
  • Qatar - Doha
  • septembre 2011 à février 2012

• Assist in many projects and events
• Welcome the guest and make them feel comfortable
• Promote many products to increase sales and services
• Work with customers from different nationalities
• Host big events

Graphic design à Petits Pas
  • Qatar - Doha
  • juillet 2010 à juillet 2011

• Maintain confidentiality in all aspects of client, staff and agency information
• Responsible of all the graphic projects for the company
• Assistant teacher for kids in all the art crafts

Customer care service/Training à Shtrumpf Restaurant
  • Liban
  • juin 2005 à juin 2010

• Provide training, support and guidance to new staff
• Look after the employees and managing them
• Follow up on feedbacks from customers
• Responsible of the costumer care service
• Interact with clients, guests and visitors
• Assist in special events: graphic and marketing
• Evolve from waitress to bartender, passing by a main hostess position to a team leader
• Hostess for many events and marriage’s reception

Graphic design/Marketing à Z.adeas
  • Liban - Beyrouth
  • avril 2008 à septembre 2008

• Design of projects for the company such as: business cards, backgrounds for video clips, flyers, logos for new companies, cars stickers design…
• Support staff in assigned project based work
• Set up and coordinate meetings and conferences
• Create and modify documents
• Dealing with many clients from different locations
• Introduce new product to the market

Éducation

Baccalauréat, Graphic Design
  • à Lebanese University - Faculte des Beaux Arts -
  • juin 2008

I learned the basics of good design, which include different types like images, website, magazine, poster, colors and words. All these ways are used to make visual statements in a creative direction.

Etudes secondaires ou équivalent, Humanities
  • à College de la Sainte Famille Francaise
  • juin 2004

This degree program provides academic, preprofessional, and professional experiences and preparation. I aimed to enroll in double major: french and lebanese.

Specialties & Skills

Guest Service
Graphic Design
Humanities
Special Events
Microsoft Office Programs: Outlook, Excel, Word, Power Point
Indesign: layout design.
Illustrator: illustration.
Photoshop: photo editing and retouching
Internet

Langues

Arabe
Expert
Français
Expert
Anglais
Expert

Adhésions

Association des guides du Liban.
  • Scout Chief, Scout member
  • September 1997
Mej (Mouvement Eucharistique des Jeunes)
  • Head leader, member
  • January 1995
Pastoral Universitaire
  • Leader
  • September 2007

Loisirs

  • Traveling, Music, Sports, Cinema, Reading, Dancing, Camping
    I am a classic ballerina dancer for 10 years. I have attended different sessions that i am interested in like: Focus, First Aid, Communication Skills, Team Building, Selling Techniques, and time Management.