Cultural Coordinator & Social Media
Egypt Media Development Program (EMDP)
Total years of experience :12 years, 7 Months
• Promote and market cultural initiatives within the area and try to involve the company with relative events.
• Collect and publish a daily calendar in website and social platforms and weekly for Al Masry Alyoum Newspaper and Monthly calendar for Mantiqti Newspaper.
• Create and support development and networking opportunities for local artists, volunteer and professional cultural workers.
• Build partnerships with Government and community resource agencies in regional centers and contribute to regional arts planning activities.
• Coordinate and facilitate the planning and development of arts and culture programs and activities within the area and connect them with the company's productions.
• Coming up with PR strategies.
• Building relationships with the media.
• Arranging press conferences and events.
• Managing followers and readers relationships.
• Overseeing social media PR strategies.
• Responsible for developing content across owned and earned social channels.
• Communicates with followers as well as responding to queries and monitors customer’s reviews.
• Managing consumer interactions by ensuring timely responses to all comments, messages, reviews and visitors posts.
• Responsible for social media support, including maintaining Facebook posts stock as per the page strategy.
• Responsible of generating consistent reports on a weekly and monthly basis.
• Assists in establishing and maintaining consistent brand image throughout digital platforms
* Act as the initial point of contact for prospective clients.
* Reach out to clients to collect overdue rent or discuss other issues that require immediate attention.
* Process receipts and bank all rent.
* Establish rapport with client to feel valued and appreciated.
* Reply to client questions and complaints in a timely manner.
* Handle the outsourced service providers at the property and office staff.
* Maintain stock of office supplies and place orders if necessary.
* Generate paperwork in line with regulations.
* Maintain and manage client database with details of deals, contracts, and payments.
* Undertake office support tasks
* Generate letters of offer, tenancy and license agreements
* Maintain a good filing system for smooth data retrieving
• Source property inventories from property owners and real estate agents.
• Source potential investors and establish/maintain a good work relationship.
• Advice and discuss various opportunities of property services.
• Attend to inquiries (of the following nature: leasing, sale, re-sale, property
valuation, Dubai Property Tour…etc) professionally, to maintain a high
standard of service, and to update the Sales Excel Sheet constantly.
• Formulate properties tailored to the needs of the clients.
• Assemble detailed property portfolio and present it to clients.
• Collect full details of property which includes photo shooting, arranging
viewings, showing the property to potential tenants, etc...
• Answer telephone, screen and direct calls and take and relay messages.
• Demonstrate and explain products, methods, or services in order to persuade
customers to purchase products or utilize services.
• Meeting and greeting visitors ensuring they are signed in and inducted.
• Maintains customer records by updating account information.
• Maintains financial accounts by processing customer adjustments.
• Greet persons entering organization and direct them to correct destination.
• Deal with queries from the public and customers and Provide information to
them.
• Ensures knowledge of staff movements in and out of organization.
• General administrative and clerical support.
• Prepare letters and documents.
• Receive and sort mail and deliveries.
• Schedule appointments.
• Organize meetings.
• Tidy and maintain the reception area.
• Reporting any problems to the office manager
• Attracts potential customers by answering product and service questions;
suggesting information about other products and services.
• Identify interested and qualified customers in order to provide them with
additional information.
• Keep areas neat while working, and return items to correct locations following
demonstrations.
• Practice demonstrations to ensure that they will run smoothly.
• Prepare and alter presentation contents to target specific audiences.
• Provide product information, using lectures, films, charts, and/or slide shows.
