Assistant Manager Payroll
Genpact - India
Total years of experience :16 years, 8 Months
• Working as Assistant Manager, Payroll for United States of America
• Manage/Process Weekly, Bi-Weekly, Semi-Monthly, Monthly payroll & Off Cycle for Union, Non-Union & Retiree payroll for USA based client
• Sound Knowledge of Stock Option, Vesting, STIP, Quick Pay, Salary Adjustment & Profit Sharing payroll
• Sound knowledge of types of US Taxes e.g. Federal, State, FICA, Local Taxes, Garnishment, 401k Benefits, W-4, State W/H forms
• Coordinate Year - End and W2/W2c
• Audit pre-payroll and post payroll reports/checklists
• Certified “iKnow” trainer for SOPs
• Ensure all SOPs are updated on timely manner
• Responsible for all Processing Service Level Agreement are achieved on timely manner
• Accountable for data preparation for Monthly Governance call with Client
• Answerable for monthly Variable Incentives Component (VIC) for team
• Participate in customer engagement and process review calls.
I am working as a Payroll Supervisor. Develop best practices to improve efficiency of payroll processes.
Oversee employee payroll accounting, transactions and reporting activities.
Ensure that payroll is processed timely and accurately.
Assist in payroll calculations, deductions, insurance coverage, wage garnishments, tax filings, and child support.
Maintain employee payroll records up-to-date and accurate.
Prepare employee wage summaries of earnings, taxes, deductions, leaves, retirement savings and benefits.
Provide support in tax calculation and filing for employees.
Address payroll related queries and requests from employees.
Review and recommend improvements to existing payroll procedures.
Analyze payroll problems and provide appropriate resolutions.
Received positive feedback from employees and functional heads as customer sensitive and approachable HR contact
•Received “Star of the Month & WOW” award
CRM (Customer Relationship Management) & Tools Experience
•SAP HCM
•SNOW (Service Now)
•HPSM (Hewlett Packard Service Manger)
•Enable ticketing tool
•Sail Point
•EEDM (External Employee Data Maintenance))
•MS-Office (Word, Excel, Power Point)
Payroll Management
•Salary processing within SLA,
Statutory Compliance
•Responsible for ESIC, PF Monthly/Annually returns filling, ER-1, ER-II return of employment Exchange
•Handling ESI enrollment, Gratuity claims, PF enrollment, transfers & withdrawal
•Facilitating compliance for all statutory obligations such as ESI, PF, Trade license,
Reimbursement Processing
•Monitoring the full reimbursement process it starts with collecting bills.
•Checking each and every bill as per the guidelines
•Sanction the amount as per the guidelines and upload the same. Send the complete report to the concerned manager
Finding out new customers with the help of available resources for TATA SKY Satellite
•Regularly update and maintains customer data base
•Phone call follow-ups and post sales activities from call back report
•Customer retention / recovery activities
•Maintain the everyday sales reports and used to send it to line manager
SAP HCM Configuration and 1 Implementation (in Test System)
Transition in Brazil: Successfully project went live
JOB RESPONSIBILITIES
—