Relationship Manager SMEs Small and Medium Enterprises
The Housing Bank for Trade and Finance
مجموع سنوات الخبرة :19 years, 1 أشهر
Preparing credit studies in collaboration with other departments of the Bank, in addition to querying clients.
Work on the total customer risk analysis with the bank and in the banking market to determine the safety of their obligations with other banks.
Work on the study and analysis of the market and the industry in which it operates and the customers so as to know the demand for the sector to be financed by the size, whether it is desirable sectors financed by the bank.
Study and analysis of the financial condition and credit and organizational structure for customers.
Determine the credit needs of customers, and access to credit necessary approvals and follow up their implementation.
Post drafting various credit decisions within the credit portfolio, which do I manage?
Ascertain the extent matching credit decisions with the actual reality and identify the various credit conditions that guarantee the rights of the bank and check the purpose of the credit.
Manage the relationship with the customer in all its aspects (deposits and loans) in order to increase market share and achieve the goals of the different bank.
Communication with customers (new and existing) through their visit and contact them to answer their questions and offer products and services for the bank on them and documenting their relationship with the bank.
Acting as the coordinating link between the client and the bank's various departments to solve customer problems and meet their needs.
Customer’s social rituals post for a closer relationship with the bank as part of bank policies and procedures.
Sessions with clients held periodically in order to reverse the work of feeding on the services provided to customers.
Work on a visit existing clients in order to forge closer ties with them and offer products and services through the Bank's new cross-selling in order to increase market share.
Visit target customers and offer products and services designed to attract bank.
Participation in the development of a marketing plan in coordination with the various authorities in order to increase market share.
Monitor the credit portfolio accounts and loans that have been granted to customers in order to see any changes on customer development and preparedness.
Customers follow-up vigorously to repay their obligations before the due date in order to avoid stumbling.
Monitor your credit facilities and guarantees to make sure that it is sufficient and ensure the rights of the bank.
Accounting Oversight facilities and performing facilities granted during the life cycle of facilities in order to ensure the quality of performance within the bank's credit policies.
Project Research on: • Factors Affecting Internal Control within Information Technology Governance in Jordanian Commercial Banks- An Empirical Study
Trainings Courses & Certification: • Specialized Professional Diploma in Bank financial Analysis (financial Analyst) • Specialized Professional Diploma in Bank Credit • Quality Service & Sales Improvement