Night Auditor
Total years of experience :12 years, 1 Months
(Manage by Gama Management company)
Posts room charges and taxes to guest accounts.
* Processes guest charges voucher and credit card vouchers.
* Posts guest charge purchase transactions not posted by the front office cashier.
* Transfer charges and deposits to master accounts.
* Verifies all account postings and balances.
* Monitors the current status of coupon, discount, and other promotional programs.
* Tracks room revenues, occupancy percentages, and other front office statistics.
* Prepares a summary of cash, cheque, and credit card activities.
* Summarizes results of operations for management.
* Prepare of End of day procedure.
* Run end of day process in property management software (PMS)IDS.
* Understand principles of auditing, balancing, and closing out accounts.
* Knows how to operate PMS, typewriters, and other front office equipments.
* Understand and knows how to perform check-in and check-out procedures.
* Take care of guest reservations and corporate reservations also.
* Take care of all guests needs during night shift and handle complaints.
* Report to Company’s owner also about day sales
Welcome and greet the every guest according to time.
* Responsible for check-in & check-out of guest, settlement of guest and feedback from guest while
checkout the room.
* Accountable for handle all incoming calls by greeting of the day and convey the message & transfer to
correct extension or department.
* Ad-hoc filing, printing, scanning, photocopy & faxing
* Responsible for documentation, bill reports and baggage of the guest
Done 21 weeks industrial training in four major department i.e. Front Office, Housekeeping, F&B Service,
and F&B production
Responsible for handling Cash, Bill payments, Booking of Rooms and also taking care of corporate
booking & billing process.
* Accountable for handle all incoming calls by greeting of the day and convey the message to proper
person or department.
* Responsible for check-in & check-out of guest, settlement of guest and feedback from guest while
checkout the room.
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