Manager - Ops
Tech Mahindra
Total years of experience :16 years, 4 Months
• Working as Resourcing Lead for EBS Competency.
• Managing a team of resource executives from Hyderabad and Chennai.
• Responsible for managing/maintaining practice Utilization as per ops parameter.
• Keeping a close track of all open demands and fulfill them internally with available Bench Resources.
• Tracking open Resource Request (RR)/Service Order (SO) and Human Resource Form (HRF) / Job Opening (JO) which is created for external hiring.
• Leading the resourcing call with the respective delivery heads, Recruitment Team for open demands.
• Preparing a demand summary and forecast report for the management and for the Ops Call.
• Creating resource fulfillment plan for open Oracle positions of various projects across all verticals.
• Involved in external hiring strategy decision for various Oracle skills.
• Responsible for resource deployment of Oracle associates.
• Managing and maintaining bench resources of various skills under Oracle.
• Responsible for maximum utilization of bench resources.
• Tracking allocation ending cases weekly/monthly to ensure resources are extended on projects.
• Involved in resource allocation strategy for ramp-down projects.
• Controlling revenue loss scenarios and onsite bench cases.
• Maintaining Travel Ready resources to identify onsite opportunities to fulfill onsite travel aspirations and maintaining maximum Visa Utilization.
• Maintaining various Resource Management reports.
• Maintaining various ops parameters.
Responsible for Resource Management.
• Responsible and managing a team of Jr. Recruiters.
• Responsible for End-to-End recruitment for niche skills and leadership positions.
• Analyzing resource requirements, deciding hiring strategy of various business units.
• To develop strategic initiatives for recruitments for domain specific requirement.
• Understand requirements, meet with the stake holders of business for better understanding of requirements, draw up plans to achieve deadline for billable resource.
• Responsible for lateral recruitment and smooth functioning of recruitment process for Horizontal.
• Managing expectations of Hiring Managers / Delivery Managers of various functions.
• Maintaining various recruitment reports.
• Responsible for recruitment of 5 departments viz, SAP, Automation Testing, CMP (Content Management and Portal), CSP (Customer Solution Practice) and EAS (Enterprise Application Solutions)
• Responsible for Talent Acquisition Management. (TAM)
• Meeting hiring managers in person on regular basis to understand the requirement and take review of hiring process/status.
• Relationship management with hiring managers and managing their expectations.
• Responsible for end-to-end recruitment and selection process.
• Sourcing the potential candidates from various sources i.e. Job portals, Employee reference, Agencies/consultants/Network etc.
• Accessing e-hiring system specially designed for effective recruitment for Symantec
• Conducting initial Screening/ Test/Tele/Personal/Video conference interviews of candidate to understand their communication skills, project details, exposure on technology and relevant experience etc.
• Conducting Scheduled Walk-in events in various cities of India.
• Co-ordination with hiring / reporting managers in interview process.
• Actively involved as HR interview panel in various level of interviews.
• Explaining role, responsibilities, and career growth opportunities to short listed candidates.
• Briefing candidates about the company, divisions and activities in India etc.
• Finalizing salary with hiring managers of selected candidates.
• Explaining offer/Salary details to candidates with benefits.
• Completing reference check formalities once the candidate is selected.
• Solving notice period/relieving letter related issues by assisting candidates in various ways.
• Follow-up with Yet-To-Join (YTJ) candidates.
• Maintaining various recruitment reports.
• Presenting hiring data of past performances to managers as and when required.
• Co-coordinating with corporate communication on various branding events, printing brochures and banners etc.
• Interaction with skill assessment consultants for Test drives.
• Member of PeopleSoft ReImplementation at Symantec project (PRISM) from version 8.3 to 8.9. from Recruitment team as Spoc.
Human Resource Management. Marketing Managememt.