Sales and Customer Services Executive
Kitchenco
Total years of experience :8 years, 4 Months
• Generated sales from the designated territory
• Developed new business accounts and managed the existing customer.
• Managed the company’s business activities for the location
• Monitored and controlled the credit in the market and made out the recoveries
• Represented company in local exhibitions for related products
. Handle customer quires, redirect requests and orders to affiliates. Provide appropriate solutions within the time limits and follow up to ensure resolution.
• Maintain customer and affiliate accounts by updating account information on a regular basis.
• Receive market prices, update and dispatch customer’s and affiliates price lists periodically.
• Support affiliates customer services related matters with customers.
• Build sustainable relationships of trust with the customers through open and interactive communication.
• Preparing spare parts and materials for the project and after sales team from the local market.
• Responsible of the equipment transportation, delivery and installation.
• Handling all after-sales issues (Warranty, Customer Support, Spare Parts and Maintenance)
. Participate in the planning, coordination, and preparation of major business meetings.
. Communicating with multiple levels (Managers, Engineers, Supervisors and Workers) in order to complete all scheduled and unscheduled tasks.
Facilitating the efficient operations and daily smooth functioning of the Club.
Responsible for monitoring the Marshalls, assigning shifts and duties to them.
Looking after the stores’ inventory, identifying the need for purchase and issuing requisitions accordingly.
Capitalizing on business opportunities received through e-mail and phone through sending quotations and proposals to clients with rigorous follow-up.
Overseeing bookings, planning games & participations and organizing outdoor events.
Coordinating and ensuring good experience for the guests; responding to their requests; resolving their problems and establishing good rapport to gain repeat business.
Organizing and maintaining paintball & speed ball fields; serving as referee during the games and effectively explaining to the guest the rules and safety procedures involved in the game.
In charge for billing and issuing receipts to the guests while handling company petty cash.
Driving business profitability through promotion of paintball markers & accessories.
Generating daily & monthly income statements in close coordination with the Accounts department.
i have to travel all over india to promote our software in different medical collegein india. we use to conduct one hour free demonstration for the students. our product is a learning system " Video atlas of Human Anatomy".
Winner of badminton in intercollege held in vtu in singles and doubles
Chair Man of the College Union 2005-2006 Secretary of the College Union 2004 - 2005