سميرة خان

Comfort Class is a professional trading company having its office in Dubai. Deal in Technical Services for Commercial and Residential projects.

Manager - HR & Administration

▪ Developed an all inclusive human resources policies and procedure, coordinated the overall work
Performance
▪ Promoted mutual employer-employee relationship
▪ Managed the office environment, recruitment, training and development of the staff, and ensured
optimal utilization of the Company’s human capital and material resources.
▪ Responsible for the overall administration, coordination and evaluation of HR
▪ Plans, organizes and controls all activities of the department
▪ Develops and administers various human resources plan and procedures for all company personnel
▪ Participates in developing department goals, objectives and systems
▪ Manage administrative office and team
▪ Manage office staff schedules
▪ Process monthly payroll
▪ Participate in new Hire orientation and handled applications
▪ Manage expense reporting, purchase orders and reports
▪ Ensures compliance with all UAE Labor Contract Laws
▪ Develops merit pool (salary budget), analyzes compensation, monitors the performance evaluation
Program and revises as necessary.
▪ Develops, recommends and implements personnel policies and procedures, prepares and maintains
Handbook on policies and procedures
▪ Conducts recruitment effort for all workers, writes and places advertisements, works with supervisors
to screen and interview candidates; conducts reference checking, extends job offers, conducts new-employee orientations, monitors career-path program and employee relations counseling, conducts exit interviews

BSC Solutions is a Global IT Solution provider. BSC is headquartered in Troy, Michigan with operations in UAE and India. BSC provides cost effective solutions to many Fortune 1000 companies for the last 15 years. BSC has over 15 years of IT and consulting experience.

Overseas Recruiter

•Handling key clients in GCC for multiple sectors like - Oil & Gas, Petrochemicals, Power & Healthcare, Construction, Facilities Management, Hospitality, FMCG, Retail and Education
•Demonstrated ability to build, manage and maintain a network of collaborative relationships with Clients, and Candidates to drive objectives and achieve goals.
•Handling End to End Recruitments which include complete process of Sourcing, Screening, Validating CVs, and Submitting to Clients, Interview arrangements, Offer discussions
•Identifying pool of talent from Expats & Locals market of candidates with effectiveness of Recruitment Procedures through Networking,

Recruitment

•Managing a high volume of requirements for Clients from industries like Oil & Gas, Retail and
FMCG

•Handled Recruitment for Oil & Gas Disciplines (Upstream, Midstream and Downstream) for APAC region including - Singapore, China, Hong Kong, Malaysia, Philippines and Indonesia for one of the top Global leading client in Oil & Gas - ROYAL DUTCH SHELL
•Handling recruitment's across middle and top management levels across functions which includes HR, Research & Development, End to End Recruitment
•Understanding the requirement of the client in terms of the position and the job description
•Working on multiple mandates, analyzing the requirement technically and doing a Research for given positions
•Planning and execution for Recruitment at different levels using innovative techniques of Recruitment i.e. Headhunting & Mapping, Networking and Referencing, job sites and creating strong database for the future requirements
•Conducting the preliminary round of interviews. Understanding the initial due-diligence in terms of their career aspirations, relocation constraints, current and expected CTC etc. so as to put forward the best candidate to the client
•Coordinating the entire recruitment process with the client in an efficient manner while ensuring maximum client satisfaction
•Responsible for acquisition of new clients, majorly for Repeated Business (Business Development) alongside Operational activities
•Client relationship management - Responsible for executing mandates across levels and maintaining a healthy relationship with the client, understanding the organization structure, compensation structure, organization policies and employee skills set for various positions
•Responsible for acquisition of new clients, majorly for Repeated Business (Business Development) alongside Operational activities
•Lead, train & motivate teams ensuring their career development & positive contribution to the organization.
•Mentoring recruiters & assisting them in day to day activities
•Conducting monthly reviews and appraisals for team members
•MIS Management and Maintaining Time Sheet on a monthly basis

Was deputed on a project with one of the Largest Publicly Traded Companies in India -
Reliance Industries Limited, at Navi Mumbai location
Senior Associate - Executive Search

▪ Recruitment for Oil & Gas Disciplines for Reliance Industries Limited across locations of India.
▪ Handling Recruitments mostly for Manufacturing, Petrochemicals, Research Technology Group and Textile Clusters
▪ Responsible for understanding the job specifications, Head Hunting, Screening & conducting prelims, short listing & sourcing profiles, telephonic interviews, and reference checks for the candidates, follow ups for the feedback, confirmations and joining.
▪ Sourcing the right candidate through various tools like Job Boards and Networking Portals
▪ Negotiate salary with clients and candidates, frequent follow up with the candidates until they join the clients and building good relationships with the clients on day to day basis.
▪ Working on multiple requirements on a daily basis and doing timely submissions
▪ Successfully closed positions across levels and achieved targets

Intelenet Global Services is a leading Company that provides services to Fortune 500 companies in the UK, USA, Australia, Poland and India. It provides services across diverse industries spanning Information Technology, Telecom, Retail, Banking and Finance, Insurance, Travel and Hospitality.

Senior Human Resource Executive (BPO)

▪ Taken care of End to End Recruitment for Entry level and Middle level positions for International Voice and Technical roles - Sourcing, Screening, Short listing and conducting interviews
▪ Recruitment done through various sources like Job portals, Consultants and Newspaper Ads
▪ Issuing of Offer Letters, Appointment Letters, and Confirmation Letters
▪ Responsible for final HR Evaluation, Salary negotiation and Project allocation of new hires
▪ Participated in Job Fairs and also attended Campus Interviews
▪ Organized interviews for Internal Job Postings
▪ Always maintained the Average budgeted CTC as per the set criteria
▪ Trained for interviewing and assessing candidates thru Psychometric test and Competency based Recruitment Model
▪ Ensured overall process adherence in terms of the entire recruitment procedure as per COPC Standards
▪ Actively participated in promoting Employee Referral Scheme
▪ Involved in strategic planning for Manpower Requirement Forecasting with different department heads
▪ Responsible for updating Recruitment and Induction manual every year
▪ Conducted Induction training for new joiners and explained the policies and procedures of company
▪ Attended Training Workshops based on - Team Work, Soft Skills
▪ Handled MIS and maintained various monthly and annual reports
▪ Provided timely updates and feed back to Vendors about the candidates selection
▪ Always achieved 100 % On-time targets individually and also with the team
▪ Always achieved Excellent ratings for all the Performance Appraisals held throughout the tenure

GTL is a provider of global enabling services - network engineering, converged networking solutions, managed services, process implementation solutions, and process fulfillment services to international telecom carriers, utilities and Fortune 500 organizations


Growth Path in GTL Limited
HR Executive Mar 2006 till Apr 2007
Quality & Sales Verification Executive June 2003 till Feb 2006
Client Response Executive Oct 2002 till May 2003


Human Resource Executive - Recruitment and Selection (BPO & KPO)

▪ Sourcing and screening of candidates thru bulk hiring for International Voice and Non Voice processes
▪ Used various sources of recruitment via Jobsites, HR Consultants, Referrals and Advertisement
▪ Screening of resumes, organizing and conducting interviews
▪ Trained on conducting Psychometric test as essential part of Recruitment cycle
▪ Take final HR Evaluation, Salary negotiations, Project allocation and mention Joining date
▪ Issuing of Offer, Appointment, Confirmation, Conducting Induction Trainings, Updating PMS, conducting Promotional events and Rewards & Recognitions for employees
▪ Involve in strategic planning for Manpower Requirement Forecasting with different department heads
▪ Always maintained TAT and achieved individual targets
▪ Update Recruitment and Induction manual every year
▪ Participated in Job Fairs and also conducted Campus Interviews for Technical positions
▪ Maintaining the entire recruitment database
▪ Organize interviews for Internal Job Postings
▪ Check references. Maintaining Personal Files of Employees
▪ Make arrangements for Induction and Orientation of the New Joiners
▪ Explain the Joining form & get is duly filled by the New Joiners
▪ Collect and Check all qualification & experience documents submitted by them
▪ Issue Offer and Appointment Letters
▪ Explain HR Policies and Attendance system
▪ Arrange for opening Bank Account for them and Issue Identity Cards
▪ Managing the database for Employee Strength and Recruitment counts
▪ Managing Attendance and updating Leave records
▪ Issuing Confirmation Letters as and when due
▪ Distributing Salary Slips and Performance Certificates to respective teams
▪ Preparing Daily, Weekly and Monthly MIS Reports as per COPC standards