Parts Operation Manager
Ghabbour Auto
مجموع سنوات الخبرة :11 years, 8 أشهر
:Principal Accountabilities
• Running service centers to meet a company's targets and policies with maximize profit while minimizing costs.
• Managing and motivating a team to increase sales and ensure eficiency.
• Plan and direct activities such as sales promotions, coordinating with other department heads as required.
• Dealing with stafing issues such as interviewing potential staf, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Responsible for managing spare parts inventory. Review slow moving inventory termly and try to find out the solution & set up an efective spare parts safety stock.
• Responding to customer complaints and comments & ensuring standards for quality, customer service and health and safety are met.
• Ensures the supply of spare parts achieve customer service requirement and improve the customer satisfaction.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues
:Principal Accountabilities
• Expedite supply of spare parts on Purchase Orders with the vendors and
follow up with the logistics service providers to ensure timely deliveries.
• Continually review and analyze stock and operational plans for ensuring adequate stock availability of all products across all company.
• Execute inventory control measures to ensure the company minimizes stock holding and maximizes stock movement for sale and recording of system accuracy while working with purchasing, goods inwards and dispatch to ensure necessary functions are carried out correctly.
• Create Purchase Orders on local / foreign vendors, where parts are required to be purchased & create sales & distribution performance reports, completing measurement and tracking KPIs of sales & distribution sales channels.
• Process receipt discrepancy claims on vendors and follow up for claim settlement. Send monthly report to the Manager.
• Monitoring trends and forecast on market/ customer/ channel assumptions and defend Sales & Distribution plans and assumptions.
• Establish and utilize best methods (statistical models and software tools) in creating forecasts, MAD, MOS etc., & Follow up a report on lost sales / Backordered report etc.
• working as a stock controller - car department