Sameh Hamed, Sr. Systems Engineer

Sameh Hamed

Sr. Systems Engineer

Ebla Computer Consultancy

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, نظم المعلومات الادارية
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

Sr. Systems Engineer at Ebla Computer Consultancy
  • Kuwait - Al Kuwait
  • My current job since March 2017

AS an IBM FileNet certified profissional, My job is to design system structure, Implement and maintain sysems availability.
Installation and upgrade of various IBM software components, specially ECM family
support customer needs and solve critical issues
help the team to provide the suitable documentation as needed such as SRD, SCD and SBD
involved in designing wide ECM systems based on IBM products, such as FileNet Image Services, P8, Case Foundation, Case manager, IBM Forms, , , , , , etc.

Technical Team Leader, Sr. Systems Engineer at dataserve
  • Saudi Arabia - Riyadh
  • July 2011 to February 2017

- Data Serve Support Team leader.
- Diagnostic Image Service System Problems.
- FileNet IS Troubleshooting and maintenance.
- IDM Web Services installation, Maintenance and operation.
- Team leading and Project Coordination Skills.
- IBM FileNet archiving Systems support
- IIS Installation and Troubleshooting.
- IT technical support.
- Access-list configuration.
- NAT & Routing protocol configuration.
- IP Addressing & subneting.
- Voice network basic knowledge.
- Installation and maintenance of small networks
- Data safety cross the network/Backup/ restoring.
- Network operating system installing/configuring and administrating.

Other skills :
- Good knowledge of windows server 2003 & 2008 (AD).
- Good knowledge of cabling.
- Computer maintenance (software).
- Remote Help (end user & Servers).
- English language speaking/ medium level
- Arabic Language speaking / writing / proofreading -Mother tongue
- Work pressure handling and managing.
- Basic management skills course.

IT Administrator at Kingdom for investment
  • Saudi Arabia - Riyadh
  • May 2011 to July 2011

- install and maintain all kind of security devices such as: cameras, in and out door, look door devices, access control devices, in and out control devices

- install and maintain network availability and healthy

- install servers and computers

- end user devices

Public Coordinator at METRA Computer
  • Saudi Arabia - Riyadh
  • December 2010 to April 2011

- manage IT section in the company
- installation and maintenance for computer, laptops, and all tech devices
- maintain network ability and healthy
- coordinate with storage officials
- responsible for data center

Education

Bachelor's degree, نظم المعلومات الادارية
  • at المعهد العالي للدراسات النوعية
  • June 2009

حصلت علي 69.8 %

Specialties & Skills

Microsoft Servers
Websphere
FileNet
IT Technical Support
الانجليزية , نظم المعلومات , الطباعة بسرعة 60 كلمة في الدقيقة,الانجليزية
Work under pressure
Team Leader

Languages

English
Expert
Arabic
Expert