HR Business Partner and Payroll Manager
Zohoor Al Reef
Total des années d'expérience :24 years, 6 Mois
• Reports to the CEO and HR Director for group and acting HR director. Leads HR strategy and team building; working towards an IPO and the standardization and implementation of HR policies and procedures
• Leads a team of 11 employees across recruitment, payroll and training business units for both head office and retail stores
• Develops and maintains ZAR’s job descriptions and ensure that they reflect the needs of the concerned departments/BUs.
• Conducts skills gap analysis for employees and leads training plans for HR development
• Manages business need analysis to isolate problematic errors that drive costs up.
• Establishes successful relationships with C-level and management to enable change and drive employee engagement.
• Plays an integral role in evaluating compensation and performance and creating recommendations to drive higher productivity.
• Analyzes employee engagement scores, creates action plans to increase employee engagement.
• Develop the annual manpower plan in coordination with concerned Departments/BUs, taking into account business needs, Saudization targets and budget constraints.
• Monitor Saudization rate, and ensure that it consistently meets or exceeds its Saudization targets.
• Define and monitor key HR metrics and KPIs and report on ZAR’s Human Capital performance in order to identify areas of improvement and trends that may be of interest for ZAR.
• Develops and maintains HR Policies and Procedures and ensure that they are properly applied across HR functions and other Departments/BUs.
• Manages HR budget for the group, payroll, end of service compensation in coordination of finance department
•Achieve all sales goals and cost targets for their designated stores.
•Monitors their KPI’s regularly and is always aware of their current financial performance.
•Manages the display space in each store to ensure that we maximize sales and profit.
•Manages store staff through daily / weekly / monthly communication.
•Manages all recruitment for their stores.
•Actively participates in selling directly to customers whilst in stores.
•Seeks feedback from store staff and looks for opportunities to improve all aspects of Zohoor Alreef Business.
•Works with the Regional Manager to promote the brand, improve sales performance and cost Performance.
•Ensures that all staff accommodation issues are dealt with in a professional and timely manner.
•Ensures all current display material is mounted and presented in the correct agreed manner.
•Across all the region promotes the company’s customer loyalty scheme and monitors store and Individual performance.
•Demonstrates a clear understanding of the policies and procedures of Zohoor Alreef.Internal / External Cooperation
•Demonstrate ability to interact and cooperate with all company employees.
•Builds trust, values others, communicates effectively, fosters innovation, focus on the customer,
•Collaborate with others, solve problems creatively and demonstrate high integrity.
•Maintain professional internal and external relationships that meet Zohoor Alreef core values.
•Proactively establish and maintain effective working team relationships with all support departments.
•Is aware of and acts upon local competition.
Reported to the area sales manager and supported in implementation store standards and guides to reach sales target
Managed store stock, inventory, merchandizing and marketing materials to reach store sales targets and KPI
Reported market trends and competition analysis to stay abreast of changes and react properly
Reported customer complaints or store discrepancies to the area manager
Helped customers with strong product knowledge and guided them in the customer journey
Used efficiently upselling and cross-selling techniques to improve sales performance
• Check the daily payments.
• Follow up of pending payments
• Assisting accounts manager in some technical issues in meeting deadlines.
• Helping in budgeting process.
• Preparing ageing report.
• Follow up with cash controller to achieve a good decision and review cash flow as daily
• Follow up with sales accountant transactions of objections and liaising with supervisors and area managers.
• Follow up the discrepancies between actual and retail pro with sales managers.
• Liaising with property director for new stores relating to rent and decoration.
• Follow up with supervisors and area managers for all of claims, rent and other issues.
• Reconciliation the accounts with local suppliers for closing year end books
•Preventing invoices to be double.