سامح زيد

• Conduct KYC/CDD reviews for new and existing customers (individuals and entities)
• Verify customer identity using reliable, independent sources
• Assess customer risk profiles based on factors such as geography, industry, and transaction behavior
• Perform Enhanced Due Diligence (EDD) on high-risk clients
• Screen customers against sanctions lists, watchlists, and Politically Exposed Persons (PEPs) databases
• Identify and escalate suspicious activities in line with AML policies
• Maintain accurate and complete customer records and documentation
• Perform periodic reviews and ongoing monitoring of customer accounts
• Liaise with internal stakeholders (compliance, legal, operations) for escalations and clarifications
• Stay updated on regulatory requirements and internal compliance procedures

• digiflow net web portal is an online exclusive verification process between issuing authorities (IAs) of education
and employment certificates issued by universities, colleges, licensing authorities and employers and dataflow
group
• sales and business development activities for digiflow online web portal
• to sign up universities colleges licensing authorities and employs on the digiflow net online verifition process
• To identify an create new partner opportunities and maintain existing partner relationships
• To prepare plan and execute research and analysis on universities, colleges, licensing authorities and emplovers
to be targeted
• Reach out to prospective IA partners via email, cold calls, face to face meetings
• Execute sign ups with universities, colleges, licensing authorities and employers as partners on Digiflow net portal
• Provide continued support to the partners, maintain a long term relationship and maximize other opportunities
through these partners
• Drive seamless and continuous improvement of the product experience through close interactions with the
partners
• Attend seminars and conventions to reach out to maximum prospective partners
• Build a sustainable sales pipeline
• Work with intra-department leadership to develop and implement highly effective sales plans for multiple
target0020partners

• Managed end-to-end onboarding of new corporate and merchant clients, ensuring compliance with internal policies and
regulatory requirements.
• Coordinated with sales, compliance, operations, and technical teams to facilitate smooth client integration and service
activation.
• Conducted KYC (Know Your Customer) and due diligence checks to verify client documentation and ensure AML compliance
standards were met.
• Guided clients through onboarding requirements, documentation processes, and system setup to ensure a seamless
experience.
• Maintained accurate client records in CRM systems and tracked onboarding progress to ensure timely completion of all steps.
• Resolved onboarding-related queries and issues efficiently, acting as the primary point of contact during the onboarding
lifecycle.
• Supported process improvements to enhance onboarding efficiency, reduce turnaround time, and improve client satisfaction. service

 Purchasing
• Identify and evaluate suppliers for IT hardware, software, and services
• Negotiate pricing, contracts, and terms with vendors
• Create and process purchase orders in line with company policies
• Monitor market trends to ensure competitive pricing
• Maintain supplier relationships and performance evaluations
 Logistics & Supply Chain
• Coordinate shipping, customs clearance, and delivery of goods
• Track shipments and resolve delays or issues
• Manage inventory levels to ensure availability of critical IT assets
• Optimize transportation and storage costs
• Ensure compliance with local and international shipping regulations
 Coordination & Reporting
• Collaborate with IT, finance, and project teams to forecast needs
• Maintain accurate procurement and logistics records
• Prepare reports on purchasing costs, supplier performance, and delivery timelines
• Ensure compliance with internal procurement policies and audit requirements