Manager
Oman Oil
Total des années d'expérience :12 years, 1 Mois
Eaton, APC, Emerson/ Liebert, Kohler, Caterpillar, Cummins, SDMO, Johnson Controls, Airedale, Honeywell, Symantec, and
Veritas
➢ Reduced service delivery costs by millions with new processes, collaboration platforms, and established KPIs. Worked,
built, and nurtured relationships with Clients’ Executives from 360 degrees of view in assigned business areas.
➢ Provided clear, effective communication, and proactive relationship management with and between the customer and
professional service teams.
➢ Identified critical risk factors and provided mitigation strategies to the supporting Project Managers while communicating
and soliciting feedback and assistance from internal and external project stakeholders.
➢ Nurtured an idea-sharing environment, encouraging and embracing both positive and input to brainstorm best practices,
harvest resources, and plant new seeds for organizational growth.
➢ Implemented critical organization-wide system, data management governance, structure, etc. Designed and set up the
governance, risk, and compliance framework of the organization.
➢ Drove process improvement initiatives to deliver efficiency within Service Delivery functions. Acted as subject matter
expert within Service Delivery and support teams for process and delivery of Disaster Recovery planning and the
execution of recovery exercise.
Since 2014: ATOS (UAE/KSA/Egypt) | Director-IT and Data Centers
Business Value Offered: Expertise in managing multiple Tier III Certified Data Centers with more than 30MW of IT load
(UPTIME Design, Construction, Operations & ISO certified). Instrumental in managing corporate Data Center based systems
such as IT, Blades, Servers, Storage, Network, Security, Racks, Cabling, HVAC, Fire Detection & Suppression system, UPS,
Generator, BMS and Environmental Monitoring System. Administered geographically dispersed data center design,
development, construction, and commissioning projects. Accountable for providing management of large-scale data centers
(Tier III), server farms, AC power distribution/conversion, and cooling methods at multiple scales.
Key Deliverables
➢ Maintaining compliance with industry regulations regarding privacy and security issues
➢ Collaborating with other departments to create a strategic plan for IT infrastructure growth or update existing plans as
needed
➢ Planning and implementing security measures to protect company data from theft or loss
➢ Monitoring the performance of the data center’s physical infrastructure, including server room temperatures and
humidity levels
➢ Creating and updating disaster recovery plans for all critical systems and data in case of an emergency
➢ Working with engineers to design new data center facilities or modify existing ones to meet capacity needs
➢ Keeping abreast of advances in technology so they can recommend new solutions to existing problems
➢ Guiding staff on best practices regarding physical security, disaster preparedness, and other key topics
➢ Reviewing data center operations to identify potential areas of improvement or inefficiency to improve efficiency or
reduce costs
Saved over 50 Million US$ in multiple IT projects and in operational costs
Achieve 100% availability in multiple SLA/OLA/AMC for 10 consecutive years