samen fatima, Accounting Assistant

samen fatima

Accounting Assistant

I Globe Travel & Tourism

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat,
Expérience
7 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 2 Mois

Accounting Assistant à I Globe Travel & Tourism
  • janvier 2014 à octobre 2014

I Globe Travel & Tourism Jan 2014 -Oct 2014
Accounting Assistant
➢ Performed accounts payable functions for construction expenses.
➢ Managed vendor accounts, generating weekly on demand cheques.
➢ Managed financial departments with responsibility for Budgets, Forecasting, Payroll, Accounts Payable and Receivable.
➢ Ensured compliance with accounting deadlines.
➢ Coordinated monthly payroll functions for 50+ employees.
➢ Leased with bankers, insurers and solicitors regarding financial transactions.

customer service consultant à I Globe Travel & Tourism
  • mars 2010 à juin 2012

Job Title: customer service consultant
March 2010 - June 2012
Job Responsibilities:

➢ Maximize the sales and operation of the floor by consistently giving the highest standards of customer service to achieve the high growth and target and also to retain the customers.
➢ Achieves add on sale through customer directory.
➢ Follow brand guidelines, Flairs correctly to create an excellent shopping experience to customers.
➢ Checking and positioning the Best Sellers on the prime locations of the store.
➢ Checks and informs the Line Manager on out of stock /out performing lines.
➢ Process Deliveries and Stock Transfers in an efficient manner in line with the company procedures.
➢ Keeping records of regular customers in order to provide a personalised service
➢ Displaying and restocking products
➢ Carrying out routine sales tasks such as wrapping purchases and handling payments

Store Assistant Manager
  • janvier 2007 à décembre 2009

2007 January - 2009 August
Job Title: Store Assistant Manager
Job Responsibilities:
➢ To be responsible for all aspects of stock handling
➢ Reconciling cash receipts on a daily basis
➢ Responding to customer complaints and comments
➢ Training and supervising volunteers or other members of staff when required
➢ Merchandise
➢ Organizing special promotions and displays
➢ Provided consultation, advice and solutions to customers need maximizing customer's satisfaction.
➢ Promoting and applying new launch make - up to the costumers.
➢ Successfully achieved the sales and performance targets.
➢ Maintained the company standards and presentation
➢ Collected every month sales and send to the account dept. in the main office
➢ Giving the customer feedback report to the Line Manager.
➢ Updated market report and activities.

Senior customer service consultant
  • janvier 2006 à mars 2007

2006 march -2007 January
Job Title: Senior customer service consultant

Job Responsibilities:
➢ Maximize the sales and operation of the floor by consistently giving the highest standards of customer service to achieve the high growth and target and also to retain the customers.
➢ Achieves add on sale through customer directory.

➢ Merchandising Store Layout: -
➢ Follow brand guidelines, CV, Flairs correctly to create an excellent shopping experience to customers.
➢ Checking and positioning the Best Sellers on the prime locations of the store.
➢ Checks and informs the Line Manager on out of stock /out performing lines.


➢ Replenishments: -
➢ Process Deliveries and Stock Transfers in an efficient manner in line with the company procedures.

Éducation

Baccalauréat,
  • à Karachi University
  • janvier 2009

➢ Bachelors Of Business Administration (Certificate III) Karachi University, Pakistan - 2009

Etudes secondaires ou équivalent,
  • à Ibn Sina School
  • janvier 2005

➢ High School Graduate - Ibn Sina School- Karachi, Pakistan- 2005

Specialties & Skills

CUSTOMER SERVICE
PAYMENTS
RECONCILING
SATISFACTION
SOLUTIONS
THE SALES
TRAINING

Langues

Urdu
Débutant
Anglais
Moyen