Product Specialist/ Application Specialist
GT Medical
Total years of experience :4 years, 3 Months
• Build relationships with customers (Hospitals, , End-Users, and OEM partners) across the Kingdom region.
• New product introduction, find and build up business opportunities.
• Take an active part in healthcare exhibitions and conferences across the region.
• Develop and manage pipeline with the sales team.
• Preparing Clinical & commercial presentations.
• Conducted customer site visits with hands on demonstrations. • Delivered training to hospital staff and clients related to the use of medical imaging product products.
• Preparing and applying for tenders as well as building financial and technical offers.
• Address customer issues and concerns in a timely fashion to ensure customer satisfaction.
• Preparation of educational material for internal and external support.
• Identified areas of opportunity for gaining new clients based on marketing data and information.
• Monitor market trends & competitor activities.
• Training follow up to ensure customer satisfaction in recent capital equipment transaction.
• Present products’ features to Physicians and Nurses in relevant departments based on the technical knowledge of product capabilities and limitations.
• Support sales team by demonstrating products to customers, preparation of clinical case studies, and publications.
• Preparing and applying for tenders as well as building financial and technical offers.
• Planned, supervised and conducted end user training, application integration testing, migration activities, and system cutover.
• Managed all phases of enhancing the CRM system and conversion of client accounts over to a new fund administrator improving client prospecting, servicing and financial reporting
- Repair, calibrate, and maintain medical equipment, instrumentation, and support systems of moderate complexity used around the hospital facilities.
- Inspect, install, and perform inventory assessments and preventive maintenance of medical equipment.
-Evaluate the safety, efficiency, and effectiveness of biomedical equipment.
-Train clinicians and other personnel on the proper use of equipment.
-Pre-sales support.
-Design and test of new biomedical sensors.
Completed preventive maintenance, inspection, and electrical saftey testing on medical devices in Hospitals.
Adjusting and calibrating medical equipment for optimal performance and service life.
Evaluated and reported equipment inventory to appropriate sources.