Store Manager / Damascus
Zanobia ceramica
مجموع سنوات الخبرة :14 years, 6 أشهر
Job title: Store Manager / Damascus
to achieve store targets, through effective management (of the store team) compliance with the organizational policies and procedures
Main tasks:
- Targets and Profitability Manage and lead the store into achieving store KPI and targets in order to meet the overall organizational objectives.
- Maintain high levels of profitability through control of discounts, general expenses, stock-loss
- Sell through in order to meet profitability targets.
- Store Maintenance and Operations
- Ensure that the store is maintained and operated at the standards provided by the HO and principals in order to enhance the image of the brands and drive sales.
- Customer Service and Relationship Management
- Provide exemplary customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
- Manage the technical training needs of the store staff in order to ensure that they are fully trained on products, customer service, policy requirements etc.
- Development and Manage the appraisal process, in terms of explaining objectives, monitoring performance, providing feedback on strengths and weaknesses etc in order to develop and mentor store staff.
- Manage the appraisal process, in line with the Sales guidelines in order to meet HR requirements
- Lead the team by creating a positive and motivational work environment, as well as by being exemplary, in order to maintain a fully engaged work force.
- Competitor and Product : up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service. Maintain up-to-date knowledge of the competitors in order to identify our unique selling points(USP) thereby driving sales.
- Responsible for the cash in the store
Job title : Commercial Manager Manufacture
Main tasks:
- Prepare production plan based on the study of markets and customer requests and production capacity of the factory
- Recruit the Sales Team
- Initiate and follow up sales leads, qualify potential accounts, manage, negotiate, and close sales opportunities
- Set-up Marketing plan to promote Company products locally and internationally
- Overseeing the company's warehouses
- Overseeing the design department and work to introduce new designs
Job title: Director of Procurement
Managing the procurement department
Main tasks:
- Set-up purchasing plan after discussion the production plan with management
- Execute procurement plan on periodic basis in line with the production plan
- Permanent access to domestic and overseas markets to get the best price and the best quality
- Direct supervision of the warehouse
- Continuously communicate with suppliers
Job title: sales representative
private store / for the sale of women's clothing /
Obtained a certificate of secondary education - the scientific branch - 1996