سامر الشعار

• Transitioning from Solution Designer to Senior Systems Engineer and Solutions Architect, focusing on enterprise infrastructure solutions.
• Expertly managing Microsoft CSP customers to enhance service delivery and customer satisfaction.
• Building and overseeing Azure and O365 subscriptions, ensuring optimal performance and security.
• Designing and implementing federated Azure Active Directory for seamless user access and identity management.
• Developing Exchange Online and hybrid solutions to improve communication and collaboration.
• Computing and constructing robust Azure server platforms to support diverse business applications.
• Configuring various Azure SaaS solutions to meet specific client needs and drive operational efficiency.

• Designed and managed robust IT solution infrastructures, enhancing operational efficiency and reliability.
• Led the implementation and migration of Windows Server 2012 R2 Active Directory, improving user management and security.
• Spearheaded the design and implementation of Microsoft Exchange Server 2013, optimizing communication and collaboration.
• Successfully outsourced projects for enterprise-level companies in the banking sector, ensuring compliance and quality.
• Conducted workshops and presentations on innovative technical solutions, empowering IT and sales teams with knowledge.
• Developed comprehensive IT project documentation for IT management, facilitating clear communication and project tracking.

• Spearheading customized IT solution projects for medium to enterprise-level organizations, ensuring alignment with business objectives.
• Overseeing the management and migration of fully redundant Windows Server Active Directory environments, including the design and implementation of robust group policies.
• Executing the implementation and migration of Exchange servers, enhancing communication reliability through Database Availability Groups.
• Leading the implementation and maintenance of HP blade servers, SAN storage solutions, and tape libraries, optimizing infrastructure performance.
• Installing and configuring HP Data Protector backup solutions, ensuring data integrity and availability across systems.
• Driving efficiency and scalability in IT operations, contributing to improved system reliability and reduced downtime.

• Managed IT operations across multiple company offices, enhancing system and network infrastructure to connect remote locations effectively.
• Set up and configured Microsoft firewall servers to secure communication between remote sites.
• Established VPN tunnels to ensure secure and reliable connectivity between offices.
• Installed and deployed Windows Server 2008 with Active Directory integration, improving user management and access control.
• Configured database and file servers, optimizing data structure and implementing necessary security measures to protect sensitive information.
• Streamlined processes and improved operational efficiency, contributing to a more robust IT environment.

• Led the IT Support team, enhancing operational efficiency and team collaboration.
• Administered company networks and systems, ensuring optimal performance and security.
• Successfully set up Windows Domain Server 2008, streamlining user management and access control.
• Configured NAS servers utilizing Intel and Seagate solutions, improving data storage and retrieval processes.
• Deployed ESX servers and various VM environments, increasing system flexibility and resource utilization.
• Designed and implemented an internal wireless mesh network, enhancing connectivity across the organization.
• Developed and executed comprehensive work plans, aligning team activities with managerial goals for improved productivity.
• Assigned IT tasks effectively, fostering accountability and skill development within the team.

• Transitioned from IT Support Engineer to Senior Systems Engineer and Solutions Architect, leveraging extensive experience with over 400 computers across multiple site offices.
• Spearheaded the installation and configuration of servers, computers, and software applications, enhancing operational efficiency.
• Expertly installed and configured robust computer networks, including routers, switches, modems, and firewalls, ensuring secure and reliable connectivity.
• Proactively maintained and optimized the company’s network infrastructure, facilitating seamless data flow and minimizing downtime.
• Collaborated with cross-functional teams to identify and implement innovative IT solutions, driving continuous improvement in system performance.

•Managed and optimized Point of Sale (POS) systems to enhance transaction efficiency and customer experience.
•Administered SQL database engines, generating critical financial and stock reports to support data-driven decision-making.
•Provided technical support for hardware and network configurations, ensuring system reliability and performance.
•Implemented best practices in database management to improve data integrity and security.
•Collaborated with cross-functional teams to design and deploy scalable solutions that meet business needs.
•Utilized problem-solving skills to troubleshoot and resolve system issues, minimizing downtime and enhancing operational continuity.