Operations Manager
Bin Hendi
Total years of experience :28 years, 0 Months
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design in collaboration with culinary teams exceptional menus, purchase goods and continuously make necessary improvements
• Identify customer needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Follow established targets & KPI’s
• Design operational schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity