Samer Jawad Youssef , Sales Manager

Samer Jawad Youssef

Sales Manager

Medical Management Services

Location
Lebanon - Beirut
Education
Bachelor's degree, Management And Business Administration
Experience
10 years, 8 Months

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Work Experience

Total years of experience :10 years, 8 Months

Sales Manager at Medical Management Services
  • Lebanon - Beirut
  • My current job since November 2020

Daily Opening and closing of the company
Counting of money at the opening and closing of each day
Daily follow up of sales and delivery employees
Keeping in touch with clients and solving any arousing complaints
Storage checkup to ensure products are available and stored properly
Monthly reports issued to the company's owner
İssuing of payments to employees and merchants
Training and interviewing potential employees

Enumerator at United Nations High Commissioner For Refugees - Other Locations
  • Lebanon - Beirut
  • My current job since February 2021

Inquire about a variety of specific information including a person’s name, age, religious preference, address and state of residency
Get in touch with individuals to be interviewed in their own home or office by mail, phone, or in person
Maintaining the confidentiality of the gathered information
Submit completed tasks to a supervisor and discuss developments daily.
Review data gathered from an interview to check if they are complete and accurate.
Interpret interview questions to assist people in understanding them and providing eloquent answers
Double-check information on survey forms or information pads to ensure the accuracy of information
Identify and report any issues that may arise while attempting to obtain valid data
Compile, record, and code information derived from specified forms into a predefined database
Ensure that the supervisor is kept informed of completed assignments and progress
Analyze the authenticity of the information provided by ensuring direct contact with each family member within a family

Assistant Manager Operations at Al-Fakhani Gourmet
  • Lebanon - Beirut
  • November 2013 to October 2019

Maintained high profile with customers and solved their complaints
Targeted customer satisfaction through continues feed back
Coordinated team work by making shifts schedule
Recruited and trained new employees
Answered phone calls and fulfilled customers inquiries

Managed employees through motivation and daily follow up
Paid supplier’s bills
Billed customers using visa card or cash
Ordered merchandise and organized it by first in first out
Monitored logistics and especially delivery service for clients

Restaurant Manager at The days of pearl
  • Lebanon - Beirut
  • September 2012 to October 2013

Coordinated team work by making weekly shifts schedule
Managed employees through motivation and daily follow up
Targeting customer complaints and solving their problems
Collected feedback from customers about the level of service
greeting all guest ensuring they are relaxed
Solved day to day problems with suppliers
Billed customers
Ordered merchandise and arranging it first in first out
Recruited and trained new employees
Paid bills of merchandise

Education

Bachelor's degree, Management And Business Administration
  • at Arab open University
  • January 2014

Second degree honour

Specialties & Skills

Communication
CUSTOMER RELATIONS
CUSTOMER SERVICE
LEADERSHIP
LISTENING
MARKETING
PROBLEM SOLVING
TIME MANAGEMENT
sales representatives
sellers agent
negotiation

Languages

Arabic
Expert
English
Expert
Turkish
Beginner

Hobbies

  • Foreign Language Learning