Asst. Sales & reservation manager
Gulf Paradise hotel
Total des années d'expérience :12 years, 9 Mois
Liaising with central reservations to communicate new rate plans and promotions
Liaising with travel agents, the revenue manager and the rooms division manager
Assisting the sales team in setting their rates
Maintaining the in-house reservations systems
Forecasting revenue streams
In smaller hotels you may be directly involved with room sales
Managing your team effectively
guides a group of employees as they complete a project. This includes developing a timeline for the project and delegating the individual components to members of the team, including himself. He often provides information to a supervisor or updates the company on the team’s progress in meetings or through regular email contact or reports. Should a conflict arise, the team leader must work with team members to solve the conflict quickly and effectively. If a project falls off track or fails, the team leader often takes the blame for the failure because he is responsible for seeing that it succeeds.
typically head a department of employees or an outlet of a business. These individuals are involved with overseeing the quality of employee performance, resolving conflicts within the workplace and completing mostly administrative tasks. A supervisor may also be directly involved with the hiring and firing of employees. Whereas a team leader often does the same level of work as the members of his team, a supervisor is in a higher position of authority and completes different tasks. Should a project he helps supervise fail, he is not held as responsible as a team leader or individual members of the project team.
handle behind-the-scenes research and data analysis so a company's sales force can spend its time in the field generating revenue. Large organizations with large sales teams and marketing research firms employ sales researchers.
involves discovering, analyzing and presenting data. The researcher uses the Internet, trade publications and other resources to gather information relevant to products, competitors, customers and industry trends. The information is shared with the salespeople who use it in the field to secure new business.
get several diplomas in the field of hospitality like .. how to handle guest complain , effective service technique , guest satisfaction .
- • Introduction - Dos - Windows XP - Excel - Internet Basics - ( YAT) • YAT professional diploma of accounting • The Art of Advanced Sales & Jonalizing Deals - Saudi Champer of commerce. • Toefl - Amidist USA • Supervisory Skill Builders - Egypt Tourism work force development project ( ETWDP) - Egypt ion Hotel Association • Effective Selling Techniques - Training And Development center A.U.C. • Art of Sale Basics & Skills - Research Center of Marking - Al Ahram Establishment • How to handle guest complain - A.U.C.
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