سامر عودة, Senior Systems Engineer, VAS Support

سامر عودة

Senior Systems Engineer, VAS Support

Masiya

البلد
الكويت - حولي
التعليم
بكالوريوس, engineer
الخبرات
18 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 8 أشهر

Senior Systems Engineer, VAS Support في Masiya
  • الكويت - حولي
  • أشغل هذه الوظيفة منذ فبراير 2009

MY Video CV: http://www.youtube.com/watch?v=5PinbzUu5jE

Masiya is system integrator offers consulting development, IT/Telecommunication integration and implementation services for Masiya/partners’ products and solutions.

Responsible as System engineer for projects planning, delivery and management in addition to support activities in below Arenas:

• Play lead/Project coordinator role in activities related to upgrades and systems migration.
• Effectively tailor a solution that is optimum combination of hardware, software, and services meet the customer's needs and satisfy his business goals
• Infrastructure design, implementation and support for Telecom/IT enterprises (Zain, VIVA and Wataniya, Géant, NSN, Huawei and REDKNEE):
o Infrastructure sizing, design and implementation (Servers, Storages, Load balancers and other network and SAN elements)
o Cluster, Virtualization (VMware, Oracle VM) planning, implementation and configuration.
o Backup/DR systems design, installation and configuration

• System delivery/support and implementation for various telecom VAS systems in Middle East and Africa (HW& application):
o SMSC, Anti-SPAM, MMSC, WAP Gateway, DMS (OTA) and messaging gateway
o Live Streaming (Mobile/IP TV) and Media optimizer
o Roaming Steering Solutions: Welcome SMS/Preferred Network

• Contribute to project plan development and tracking/following up project tasks progress.
• Responsible for overall system delivery and support on the Hardware, Operating system(s) and VAS Application(s) and backup solution in the area responsible for
• Provide 24x7 on call system support to all customers to solve any kind of issue related to the system(s) in the area responsible for
• Generate system implementation/support documents that would be the reference document for Implementation/support team while integrating new systems/services.
• Ensure process documentation is accurately maintained
• Help technically on new opportunity by carefully study the customer business model, perform site surveys, consult with clients to gather business requirements and deal technical evaluation

Support engineer في Almasa Qatar
  • قطر - الدوحة
  • يونيو 2008 إلى يناير 2009

- Data Network implementation.
- Surveillance IP Camera services

Network Engineer في CSB
  • سوريا - دمشق
  • سبتمبر 2005 إلى أبريل 2008

• Working with sales team to provide presentations and demonstrations
• Carefully study the customer business model, perform site surveys, consult with clients to gather business requirements
• Working with Vendors to qualify opportunities and convert leads into successful engagements. As well as proactively support an opportunity pipeline to drive potential opportunities through the sales process to closure
• Support the WAN and work closely with ISP's on troubleshooting, travel to remote Data Centers as needed
• Configuring and supporting E1 multiplexers
• Configuring and supporting Cisco routers and L2/L3 switching equipment
• Prepares network diagrams and drawings to document and assist in communicating design and operation status of networks
• Prepares informational and technical reports
• Configuring and supporting DSU/CSU data modems for WAN connection
• Configuring and supporting Audio codec for Radio stations projects
• Configuring and supporting ISDN connections
• Responds to 24-hour calls for emergency technical assistance to return network communications to operational mode.

الخلفية التعليمية

بكالوريوس, engineer
  • في Damascus University
  • يناير 2008

Specialties & Skills

Technical Support
Infrastructure Projects
Telecommunications
Sun Hardware,VAS,SMSC,DMS OTA,Roaming ITS,Messaging Gateway,SUN Cluster,VMware,Symantec Netbackup

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الانجليزية
متمرّس

العضويات

Toast Master
  • Toast Master memeber
  • January 2012

التدريب و الشهادات

Oracle Solaris Cluster System Administrator Certified Professional (الشهادة)
تاريخ الدورة:
January 2013
صالحة لغاية:
January 2013
PMP (الشهادة)
تاريخ الدورة:
October 2012
صالحة لغاية:
October 2012

الهوايات

  • Reading
    I like to read about new technology trends to keep my self updated and utilize my knowledge to serve my business objectives.