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Sami Ramzi A Khair, Senior Business Analyst & Product Owner

Sami Ramzi A Khair

Senior Business Analyst & Product Owner·Digital 14

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 21 years, 11 months

Senior Business Analyst & Product Owner

November 2019 - Present

Digital 14

Abu Dhabi, United Arab Emirates

November 2019 - Present

Company industry:
IT Services
Job role:
Information Technology

Senior Business Analyst

May 2016 - Present

Infosys Ltd.

Abu Dhabi, United Arab Emirates

May 2016 - Present

*Project Name: TAMM Website, An Abu Dhabi Government initiative
-Served as the main point of contact for stakeholders to capture and prioritize requirements.
-Analyzed requirements gathered through brainstorming sessions, surveys, and one-on-one meetings.
-Created User Journeys & User Stories using Team Foundation Server (TFS).
-Organizing sessions with development team to ensure requirements are well understood and implemented.
-Identified potential quality issues as per the defined process and escalated issues immediately to stakeholders.
-Performed UAT on daily basis to ensure the goal of the sprint was being met.
-Benchmarked and researched industry standards and best practices to drive innovation in the digital channels.

Company industry:
IT Services
Job role:
Information Technology

Senior Business Analyst & Product Owner

May 2016 - October 2019

Infosys Ltd

Abu Dhabi, United Arab Emirates

May 2016 - October 2019

*Project Name: TAMM Mobile APP, An Abu Dhabi Government initiative
-Creating backlog containing Epics, Features and user stories for the project.
-Prioritizing features from the backlog and assigning user stories to sprints based on the value added to the final product.
-Taking fast-calculated decisions about the product development in current sprints.
-Presenting burn down charts on weekly basis to stakeholders.
-Organizing sessions with development team to ensure requirements are well understood and implemented.
-Offering ongoing and continuous support to the development team throughout the duration of the project.
-Managing conflict between the Scrum team members.

Company industry:
IT Services
Job role:
Information Technology

Senior Business Analyst & Implementation Specialist

March 2015 - April 2016

Abu Dhabi Smart Solutions & Services Authority

Abu Dhabi, United Arab Emirates

March 2015 - April 2016

*Project Name: Taresh, A cross correspondence Management system
-Created BRD (Business Requirement Document) & SRS (System Requirement Specification) documents for assigned projects.
-Created user manuals detailing installation and usage of applications
-Initiated processes for Quality Assurance and Enhancements.
-Designed test cases and test scenarios for assigned project.
-Implemented the cross Government Correspondence System in all 64 Abu Dhabi Government Entities.
-Conducted training and awareness session to Director Generals of Abu Dhabi government Entities.
-Documenting results of new procedures after implementation to show quality improvements.
-Generated weekly and monthly report for the board members presenting the utilization of the project in Abu Dhabi Government entities.

Company industry:
Public Administration
Job role:
Information Technology

Senior Business Analyst

March 2010 - February 2015

First Abu Dhabi Bank

Abu Dhabi, United Arab Emirates

March 2010 - February 2015

*Project Name: CWX - Collection Worx by Rubik
- Recommended solutions to improve process and functionality of related projects.
- Prepared change request as per the business requirement and ensured the enhancement was within the system budget.
- Generated analytical and performance reports related to internal development projects.
- Monitored audit results and communicated recommendations to senior management.
- Nominated to participate in developing an induction plan and a training program for team members within Risk Management Division
- Nominated to lead a huge project for the development of a newly introduced system.
- Nominated to deliver training in system functionalities for senior managers/VP/ team leaders and staff.

Company industry:
Banking
Job role:
Information Technology

Business Analyst

July 2004 - February 2010

Abu Dhabi Commercial Bank

Abu Dhabi, United Arab Emirates

July 2004 - February 2010

 Over 5 years of diverse experience across various capacities in the business such as Business Analysis, Quality assurance, Risk Management and Debt Management.
 Awarded highest performer of year at ADCB, Risk Management Department, 2009.

Company industry:
Banking
Job role:
Information Technology

Education

University Of Atlanta

June 2007

June 2007

Bachelor's degree, Business Administration

Lebanon

GPA (point): 3.3 out of 4

GPA (point): 3.3 out of 4

Skills

Certified Scrum Master CSM
Expert
Certified Scrum Master CSM
Expert
Agile Software Development
Expert
Agile Software Development
Expert
Requirement gathering
Expert
Requirement gathering
Expert
Agile Software devlopment
Expert
Agile Software devlopment
Expert
Scrum Framework
Expert
Scrum Framework
Expert
Certified Scrum Master CSM
Expert
Certified Scrum Master CSM
Expert
Agile Software Development
Expert
Agile Software Development
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Professional Scrum Master
Mar 2018

Training
Creative problem solving
NBAD Academy
Communication & Negotiation Skills
Sheraton Abu Dhabi
Anti Money Laundry
NBAD Academy
Operational Risk Controls, Risk Management
NBAD Academy
Making a Difference for Team Members
NBAD Academy
ICDL
SYSCOM
Maximizing your time
NBAD Academy
Effective Report writing
NBAD Academy
Apr 2012

Hobbies and interests

Mountain Climbing
Water Sports