Senior Business Analyst & Product Owner
Digital 14
Total years of experience :19 years, 10 Months
*Project Name: TAMM Website, An Abu Dhabi Government initiative
-Served as the main point of contact for stakeholders to capture and prioritize requirements.
-Analyzed requirements gathered through brainstorming sessions, surveys, and one-on-one meetings.
-Created User Journeys & User Stories using Team Foundation Server (TFS).
-Organizing sessions with development team to ensure requirements are well understood and implemented.
-Identified potential quality issues as per the defined process and escalated issues immediately to stakeholders.
-Performed UAT on daily basis to ensure the goal of the sprint was being met.
-Benchmarked and researched industry standards and best practices to drive innovation in the digital channels.
*Project Name: TAMM Mobile APP, An Abu Dhabi Government initiative
-Creating backlog containing Epics, Features and user stories for the project.
-Prioritizing features from the backlog and assigning user stories to sprints based on the value added to the final product.
-Taking fast-calculated decisions about the product development in current sprints.
-Presenting burn down charts on weekly basis to stakeholders.
-Organizing sessions with development team to ensure requirements are well understood and implemented.
-Offering ongoing and continuous support to the development team throughout the duration of the project.
-Managing conflict between the Scrum team members.
*Project Name: Taresh, A cross correspondence Management system
-Created BRD (Business Requirement Document) & SRS (System Requirement Specification) documents for assigned projects.
-Created user manuals detailing installation and usage of applications
-Initiated processes for Quality Assurance and Enhancements.
-Designed test cases and test scenarios for assigned project.
-Implemented the cross Government Correspondence System in all 64 Abu Dhabi Government Entities.
-Conducted training and awareness session to Director Generals of Abu Dhabi government Entities.
-Documenting results of new procedures after implementation to show quality improvements.
-Generated weekly and monthly report for the board members presenting the utilization of the project in Abu Dhabi Government entities.
*Project Name: CWX - Collection Worx by Rubik
- Recommended solutions to improve process and functionality of related projects.
- Prepared change request as per the business requirement and ensured the enhancement was within the system budget.
- Generated analytical and performance reports related to internal development projects.
- Monitored audit results and communicated recommendations to senior management.
- Nominated to participate in developing an induction plan and a training program for team members within Risk Management Division
- Nominated to lead a huge project for the development of a newly introduced system.
- Nominated to deliver training in system functionalities for senior managers/VP/ team leaders and staff.
Over 5 years of diverse experience across various capacities in the business such as Business Analysis, Quality assurance, Risk Management and Debt Management.
Awarded highest performer of year at ADCB, Risk Management Department, 2009.