Sami Ramzi A Khair

*Project Name: TAMM Website, An Abu Dhabi Government initiative
-Served as the main point of contact for stakeholders to capture and prioritize requirements.
-Analyzed requirements gathered through brainstorming sessions, surveys, and one-on-one meetings.
-Created User Journeys & User Stories using Team Foundation Server (TFS).
-Organizing sessions with development team to ensure requirements are well understood and implemented.
-Identified potential quality issues as per the defined process and escalated issues immediately to stakeholders.
-Performed UAT on daily basis to ensure the goal of the sprint was being met.
-Benchmarked and researched industry standards and best practices to drive innovation in the digital channels.

*Project Name: TAMM Mobile APP, An Abu Dhabi Government initiative
-Creating backlog containing Epics, Features and user stories for the project.
-Prioritizing features from the backlog and assigning user stories to sprints based on the value added to the final product.
-Taking fast-calculated decisions about the product development in current sprints.
-Presenting burn down charts on weekly basis to stakeholders.
-Organizing sessions with development team to ensure requirements are well understood and implemented.
-Offering ongoing and continuous support to the development team throughout the duration of the project.
-Managing conflict between the Scrum team members.

*Project Name: Taresh, A cross correspondence Management system
-Created BRD (Business Requirement Document) & SRS (System Requirement Specification) documents for assigned projects.
-Created user manuals detailing installation and usage of applications
-Initiated processes for Quality Assurance and Enhancements.
-Designed test cases and test scenarios for assigned project.
-Implemented the cross Government Correspondence System in all 64 Abu Dhabi Government Entities.
-Conducted training and awareness session to Director Generals of Abu Dhabi government Entities.
-Documenting results of new procedures after implementation to show quality improvements.
-Generated weekly and monthly report for the board members presenting the utilization of the project in Abu Dhabi Government entities.

*Project Name: CWX - Collection Worx by Rubik
- Recommended solutions to improve process and functionality of related projects.
- Prepared change request as per the business requirement and ensured the enhancement was within the system budget.
- Generated analytical and performance reports related to internal development projects.
- Monitored audit results and communicated recommendations to senior management.
- Nominated to participate in developing an induction plan and a training program for team members within Risk Management Division
- Nominated to lead a huge project for the development of a newly introduced system.
- Nominated to deliver training in system functionalities for senior managers/VP/ team leaders and staff.

 Over 5 years of diverse experience across various capacities in the business such as Business Analysis, Quality assurance, Risk Management and Debt Management.
 Awarded highest performer of year at ADCB, Risk Management Department, 2009.