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Sami Ayoub, human resources officer

Sami Ayoub

human resources officer·Ishtari

Lebanon

Bachelor's degree, Computer Science

Work experience

Total years of experience: 5 years, 4 months

human resources officer

January 2026 - Present

Ishtari

Tripoli, Lebanon

January 2026 - Present

The Junior HR & Operations Coordinator plays a crucial role in maintaining day-to-day workplace efficiency at Ishtari. This position is responsible for overseeing employee attendance systems, coordinating driver schedules, and ensuring routine operational inspections are completed. The ideal candidate bridges the gap between core human resources administration and logistics support to ensure seamless daily operations.
Company industry:
Retail & Wholesale
Job role:
Administration

Human Resources & Operations Officer

November 2025 - Present

ISHTARI

Tripoli, Lebanon

November 2025 - Present

Workforce Management: Manage daily attendance and punctuality records using biometric fingerprint
•
systems for all staff members.
Logistics Coordination: Design and maintain shift schedules for the driver fleet to ensure 100% coverage for
delivery operations.
Operational Oversight: Conduct regular inspections of vehicles and facilities to ensure compliance with
company safety and maintenance standards.
Administrative Automation: Streamlined HR data tracking and payroll preparation by implementing
automated daily logs using Google Sheets Apps Script.
Process Documentation: Draft and maintain standard operating procedures (SOPs) for driver workflows and
internal HR protocols.
Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

|Assistant Human Resources & Operations Officer

November 2025 - Present

ISHTARI

Tripoli, Lebanon

November 2025 - Present

• Workforce Management: Manage daily attendance and punctuality records using biometric fingerprint
systems for all staff members.
• Logistics Coordination: Design and maintain shift schedules for the driver fleet to ensure 100% coverage for
delivery operations.
• Operational Oversight: Conduct regular inspections of vehicles and facilities to ensure compliance with
company safety and maintenance standards.
• Administrative Automation: Streamlined HR data tracking and payroll preparation by implementing
automated daily logs using Google Sheets Apps Script.
• Process Documentation: Draft and maintain standard operating procedures (SOPs) for driver workflows and
internal HR protocols.
Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Assistant HR & Operations Officer

November 2025 - Present

ISHTARI

Tripoli, Lebanon

November 2025 - Present

• Workforce Management: Oversee daily attendance and punctuality tracking via biometric fingerprint systems
for 100+ staff, reducing time-theft discrepancies by an estimated 25%.
• Logistics Coordination: Design and maintain optimized shift schedules for the driver fleet, achieving 100%
delivery coverage and reducing scheduling conflicts by 40%.
• Process Automation: Developed Google Sheets Apps Script solution for automated HR data logging and
payroll preparation, saving 5+ hours of manual work per week.
• Operational Oversight: Conduct regular vehicle and facility inspections, maintaining 100% compliance with
company safety and maintenance standards.
• Documentation: Authored SOPs for driver workflows and internal HR protocols, reducing onboarding time for
new staff by 30%.
Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

IT Support Specialist

January 2024 - October 2025

ABC MALL LEBANON

Dbayeh, Lebanon

January 2024 - October 2025

• Managed and monitored FortiGate firewalls and FortiAnalyzer for log analysis and threat mitigation,
maintaining 99.9% network uptime across the mall.
• Administered network infrastructure including switches, Wi-Fi controllers, and access controls protecting
data for 200+ daily users.
• Delivered Cat6 structured cabling and IP camera/NVR installation projects on time and within budget.
• Authored comprehensive technical wikis and IT procedure manuals adopted as the department standard
reference.
Company industry:
Real Estate
Job role:
Information Technology

CCTV Officer / Mall Operations

November 2023 - July 2025

ABC Mall Lebanon

Dbayeh, Lebanon

November 2023 - July 2025

Managed high-level surveillance systems and monitored live footage for security incidents.
•
•
• Collaborated with IT teams to ensure technical stability of security infrastructure.
Maintained strict adherence to legal and operational surveillance standards.
Company industry:
Real Estate

IT Support & Networking Intern

June 2023 - September 2023

Al Nini Hospital

Tripoli, Lebanon

June 2023 - September 2023

Diagnosed and resolved network performance issues to maintain uptime in a medical environment.
•
•
• Executed hardware/software maintenance and supported enterprise data protection.
Provided Level 1/2 technical assistance to hospital administrative and clinical staff.
Company industry:
Medical Hospital
Job role:
Information Technology

Camera Technician

January 2023 - May 2023

NET-WASH Company

Tripoli, Lebanon

January 2023 - May 2023

Installed and configured IP camera systems and integrated them into network infrastructure.
•
• Managed router and switch configurations for optimized surveillance data flow.
Company industry:
Cyber & Network Security
Job role:
Maintenance, Repair, and Technician

Network Administrator

January 2022 - January 2023

Private Sector

Tripoli, Lebanon

January 2022 - January 2023

• Managed Windows and BIND DNS servers ensuring high availability and correct resolution for business
critical services.
• Applied cybersecurity best practices and administered disaster recovery protocols to protect against
unauthorized access.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

NETWORK ADMINISTRATOR

July 2021 - January 2023

Private

Tripoli, Lebanon

July 2021 - January 2023

Managed Windows and BIND DNS servers, ensuring high availability and correct resolution.
•
•
• Oversaw the management and maintenance of backups and disaster recovery protocols.
Applied Cybersecurity best practices to protect against unauthorized access.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

NETWORK ADMINISTRATOR

June 2021 - December 2022

Private Sector

Tripoli, Lebanon

June 2021 - December 2022

• Managed Windows and BIND DNS servers, ensuring high availability and correct resolution.
• Oversaw the management and maintenance of backups and disaster recovery protocols.
• Applied Cybersecurity best practices to protect against unauthorized access.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

IT Support & Networking Intern

June 2021 - August 2022

AL NINI HOSPITAL

Tripoli, Lebanon

June 2021 - August 2022

• Optimized hospital network performance, identifying and resolving bottlenecks for critical medical systems
supporting patient care.
• Managed enterprise LAN/WAN infrastructure across multiple sites, configuring routers, switches, and
firewalls for secure connectivity.
• Enforced VPN access controls and patient data confidentiality protocols in compliance with healthcare
security standards.
Company industry:
Medical Hospital
Job role:
Information Technology

full stack web development

January 2021 - January 2022

online

Tripoli, Lebanon

I found this job using Bayt.com

January 2021 - January 2022

full stack web internship online and i am continuing computer science
Company industry:
IT Services
Job role:
Information Technology

Camera Technician

January 2021 - May 2021

NET-WASH COMPANY

Tripoli, Lebanon

January 2021 - May 2021

• Deployed and maintained surveillance network infrastructure including structured cabling, router/switch
configuration, and IP camera systems across multiple sites.
• Produced detailed cable maps, floor layouts, and network diagrams for complex installations.
Company industry:
Cyber & Network Security
Job role:
Maintenance, Repair, and Technician

Education

Jinan University

January 2023

January 2023

Bachelor's degree, Computer Science

Lebanon

jinan university

January 2021

January 2021

Bachelor's degree, computer science

Lebanon

still have one semester and will graduating .

cis college

January 2020

January 2020

Diploma, information technology

Lebanon

postgraduate of bachelor degree in computer science

Skills

OOP
Expert
OOP
Expert
Backend
Expert
Backend
Expert
Front end Development
Expert
Front end Development
Expert
Mobile Development
Expert
Mobile Development
Expert
phpMyAdmin
Expert
phpMyAdmin
Expert
searching
Intermediate
searching
Intermediate
databases
Intermediate
databases
Intermediate
effective comunication,Organization
Intermediate
effective comunication,Organization
Intermediate
innovations
Intermediate
innovations
Intermediate
microsoft office suit
Intermediate
microsoft office suit
Intermediate
reading
Intermediate
reading
Intermediate
writing
Intermediate
writing
Intermediate
web applications
Intermediate
web applications
Intermediate
mysql
Beginner
mysql
Beginner
php
Intermediate
php
Intermediate
web development
Intermediate
web development
Intermediate
OPERATIONS SECURITY
Intermediate
OPERATIONS SECURITY
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
WORKFORCE MANAGEMENT
Intermediate
WORKFORCE MANAGEMENT
Intermediate
ACTIVE DIRECTORY
Intermediate
ACTIVE DIRECTORY
Intermediate
ANDROID DEVELOPMENT
Intermediate
ANDROID DEVELOPMENT
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
DAGGER 2
Intermediate
DAGGER 2
Intermediate
ENTERPRISE JAVABEANS
Intermediate
ENTERPRISE JAVABEANS
Intermediate
FIREWALL
Intermediate
FIREWALL
Intermediate
FULL STACK DEVELOPMENT
Intermediate
FULL STACK DEVELOPMENT
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
BIOMETRICS
Intermediate
BIOMETRICS
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SECURITY
Intermediate
COMPUTER SECURITY
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Social profiles

Personal Website
Personal Website
linkedin.com

Languages

English

Expert

Arabic

Native Speaker

French

Native Speaker

Memberships

international tech communities

member

January 2025

Training and Certifications

Certifications
CompTIA Security+ / Fortinet NSE certifications
Cisco Certified Network Associate (CCNA)
Certificate in Information Technology & Management
Certificate in Information Technology & Management
Certificate in Information Technology & Management
Android Application
CIS
Jan 2020
Certification in Android Application Development
Certificate in Information Technology & Management
Training
web developlment , mobile android application
online
Feb 2020

Hobbies and interests

footbal , fishing

certificated in footbal playing as a lebanon league