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تم إلغاء حظر المستخدم بنجاح
السامية ‏‏ الخوري, Head Of IT

السامية ‏‏ الخوري

Head Of IT·IT -Flow Ltd,

لبنان

بكالوريوس, Computer and Communication Engineering

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 11 أشهر

Head Of IT

يناير 2025 - نوفمبر 2025

IT -Flow Ltd,

Limassol، قبرص

يناير 2025 - نوفمبر 2025

• Directed and scaled a multi-disciplinary IT team (9+ members), driving operational excellence and service delivery
across multiple clients and industries.
• Oversaw end-to-end IT operations, ensuring alignment with business strategy, SLA adherence, and high availability of
mission-critical systems.
• Serve as the primary technical point of contact for clients, aligning IT strategies with business objectives.
• Led ITSM transformation by implementing structured service management frameworks (Jira), improving incident
response efficiency and operational visibility.
• Led IT operations and infrastructure strategy, ensuring high availability, performance optimization, and reliable service
delivery across multiple client environments.
• Directed digital transformation and systems integration initiatives, including ERP implementation and CRM integrations,
to streamline operations and improve business efficiency.
• Oversaw end-to-end IT project delivery and team leadership, optimizing resource allocation, enhancing productivity,
and ensuring successful execution within scope, budget, and timelines.
• Managed IT financials and vendor ecosystem, driving cost optimization, contract negotiations, and strategic
partnerships to enhance service quality and operational efficiency.

مجال الشركة:
التصنيع
الدور الوظيفي:
الإدارة

IT Manager

يناير 2012 - سبتمبر 2025

EMAAR Lebanon

بيروت، لبنان

يناير 2012 - سبتمبر 2025

• Conduct in-depth technical analyses of all IT systems, including disaster recovery and business continuity plans, and deliver gap analyses and recommendations to achieve 99% system uptime
• Implement biometric or RFID-based attendance tracking systems to automate time and attendance management
• Negotiate hardware, software, and consulting service contracts to achieve over $100, 000 in cost savings through aggressive price negotiations
• Decrease inventory, application pricing, and licensing expenses through strategic sourcing and inventory optimization
• Leverage AI-powered recruiting tools to automate resume screening, interview scheduling, and initial candidate assessments, streamlining the hiring process
• Standardize applications, PC desktops, and networking systems to drive operational efficiencies and ensure technology consistency
• Oversee projects of various sizes, maintaining a 96% on-time and on-budget completion rate
• Restructure the IT function by separating support tasks, creating new leadership roles, and implementing industry best practices to enhance service delivery
• Develop and enforce IT backup, disaster recovery, and helpdesk procedures to safeguard business continuity
• Responsible for recruiting, training, and managing a team of 3 IT professionals supporting 150 users

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
التشييد والبناء

Head of IT & IT Operations

يناير 2012 - يناير 2025

Editec Ltd.,

بغداد، العراق هجين

يناير 2012 - يناير 2025

• Led regional IT operations and strategy across multiple countries (Iraq, Jordan, Tanzania, DRC), ensuring alignment with
business objectives, high system availability, and scalable infrastructure.
• Defined and implemented enterprise IT governance and cybersecurity frameworks, ensuring compliance with
internaƟonal standards (ISO 27001, NIST, PCI-DSS) and strengthening organizaƟonal risk posture.
• Directed cybersecurity strategy and risk management initiatives, including threat mitigation, vulnerability management,
incident response planning, and security awareness programs across the organization.
• Oversaw IT financial planning, vendor ecosystem, and strategic investments, opƟmizing costs while enhancing service
quality, infrastructure capabiliƟes, and technology adopƟon.
• Partnered with execuƟve leadership and cross-funcƟonal teams to drive digital transformaƟon, support business
growth, and ensure regulatory compliance and data protecƟon across all operaƟons.

مجال الشركة:
الإنتاج الإعلامي

Managing Partner-Head of Technical Department

يناير 2018 - يناير 2023

Systeminence Off-Shore S.A.L.,

بيروت، لبنان هجين

يناير 2018 - يناير 2023

• Co-founded and led the technical division, overseeing operations, service delivery, and strategic growth of the business.
• Directed end-to-end technical operations and project delivery, ensuring high system performance, reliability, and client
satisfaction across multiple engagements.
• Led project planning, budgeƟng, and resource allocaƟon, opƟmizing costs and ensuring successful delivery of complex
technical soluƟons.
• Managed and mentored technical teams, driving performance, capability development, and alignment with business
objectives.
• Advised clients and stakeholders on technology soluƟons, delivering high-level technical proposals, system designs,
and strategic recommendaƟons.
• Oversaw implementaƟon of advanced technology soluƟons, including video analyƟcs, ANPR systems, and integrated
security plaƞorms.

مجال الشركة:
خدمات تكنولوجيا المعلومات

Managing Partner

يناير 2011 - يناير 2012

8 Bits S.A.R.L.,

بيروت، لبنان

يناير 2011 - يناير 2012

مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior Network & System Engineer

يناير 2008 - يناير 2011

Freelance

بيروت، لبنان

يناير 2008 - يناير 2011

مجال الشركة:
الإنتاج الإعلامي

IT Administrator

يناير 2007 - يناير 2008

United Nation Development Program

بيروت، لبنان

يناير 2007 - يناير 2008

مجال الشركة:
خدمات الدعم التجاري الأخرى

IT Support

يناير 2006 - يناير 2007

Merck co.

بيروت، لبنان

يناير 2006 - يناير 2007

مجال الشركة:
صناعة الدواء

Field Engineer & Customer Support

يناير 2005 - يناير 2007

Inconet Data Management (IDM)

بيروت، لبنان

يناير 2005 - يناير 2007

مجال الشركة:
خدمات تكنولوجيا المعلومات

Computer Hardware Technician

يناير 2005 - يناير 2007

ALCS (ITG Group)

بيروت، لبنان

يناير 2005 - يناير 2007

مجال الشركة:
الصيانة التقنية

التعليم

Princely International University

يناير 2010

يناير 2010

بكالوريوس، Computer and Communication Engineering

الولايات المتحدة

Skills

ICT
Expert
ICT
Expert
Backup
Expert
Backup
Expert
Software Installation
Expert
Software Installation
Expert
Management
Expert
Management
Expert
Installation
Expert
Installation
Expert
DISASTER RECOVERY
Expert
DISASTER RECOVERY
Expert
LICENSING
Expert
LICENSING
Expert
SERVICE DELIVERY
Expert
SERVICE DELIVERY
Expert
STRATEGIC SOURCING
Expert
STRATEGIC SOURCING
Expert
BUSINESS CONTINUITY
Expert
BUSINESS CONTINUITY
Expert
LEVERAGE
Expert
LEVERAGE
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
SCHEDULING
Expert
SCHEDULING
Expert
BACKUP
Expert
BACKUP
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
NETWORKING
Expert
NETWORKING
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
ADOBE STREAMLINE
Expert
ADOBE STREAMLINE
Expert
BUDGETING
Expert
BUDGETING
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
ICT
Expert
ICT
Expert
Backup
Expert
Backup
Expert
Software Installation
Expert
Software Installation
Expert
Management
Expert
Management
Expert
Installation
Expert
Installation
Expert
CERTIFIED CHIEF INFORMATION SECURITY OFFICER
Intermediate
CERTIFIED CHIEF INFORMATION SECURITY OFFICER
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER SECURITY
Intermediate
COMPUTER SECURITY
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY STRATEGY
Intermediate
CYBER SECURITY STRATEGY
Intermediate
IT GOVERNANCE
Intermediate
IT GOVERNANCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
RESILIENCE
Intermediate
RESILIENCE
Intermediate

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الفرنسية

متمرّس

التدريب و الشهادات

الشهادات
Certified Chief Information Security Officer No.ECC0168354279
Milestone Certified Integration Engineer (MCIE)
Milestone Certified Design Engineer (MCDE)
Cisco Certified Networking Associate No. 419582694368DLAM
MCP MicrosoŌ Certified Professional No.F056-6967
Certified Solutions Expert (Server Infrastructure)
Certified Solutions Associate
Certified Solutions Expert (Cloud Platform and