Administrative Assistant
Concordia Colleges – Garden Campus
Total years of experience :9 years, 2 Months
As an Administrative Assistant at Concordia College's Garden Campus, I am responsible for efficiently managing all communication channels including emails, letters, phone calls, and other forms of correspondence from students, staff, and external stakeholders.
One of my key responsibilities is to maintain accurate records of student grades, attendance, and other administrative data to ensure the smooth functioning of the college.
In addition, I organize and coordinate events such as seminars, and workshops, ensuring that all arrangements are made on time and within budget. I am also responsible for scheduling appointments for the college's senior management, staff, and external stakeholders.
Furthermore, I provide valuable administrative support to different departments within the college such as HR or marketing, to ensure that they are able to perform their duties efficiently.
Additionally, I handle student inquiries, providing information on programs, admission requirements, and other administrative matters.
Overall, as an Administrative Assistant, I am committed to delivering exceptional support to all stakeholders, and performing any other duties assigned to me by the management.
• Respond to client queries in a timely and accurate way, via call, email, or chat.
• Inquire, clarify, and confirm clients requirements and understanding of the solution.
• Provide additional information as needed.
• Follow up with clients to ensure their issues are resolved.
• Maintain a positive attitude and calmly respond to clients' complaints.
• Gather clients feedback and share it with the management of the agency.
• Follow communication procedures, guidelines and policies.
• Preparing and submitting drafts of proposals, financial reports, and other documents.
• Meeting and greeting visitors to the school, inc. Students, parents, school Governors, Head teachers, and external staff.
• Attending meetings and scheduling appropriate staff team building sessions.
• Ensuring fair allocation of budget and resources.
• Keeping track of student successes and failures and preparing appropriate interventions.
• Counsel students when needed.
• Resolve conflicts and other issues.
Teaching MS Office 2010, HTML5, CSS3, JavaScript, SQL, C Language, XML, JAVA, C#/Winforms.
• Planning & delivering well-structured lessons which engage & motivate students.
• Planning and Organizing visits, field studies and special activities connected with the teaching of the subject.
• Achieving and maintain high standards of care and education.
• Engaged students in class discussions, seminars and quizzes.
• Drafted examination papers and graded student tests.
• Ensured that students followed dress, attendance, discipline and academic policies.
I completed my 3 years Diploma in Software Engineering with Credit Grade from Aptech Garden Center.
