سامي ثابت

As the acting area manager for SKM products, I have a proven track record.

Subcontractor management is both in-house and outsourced.
Purchase with delivery based on the procurement plan.
Executing the project timeline

Strategic:
* Prepare annual plans and budgets to meet the department's strategic objectives.
* Monitor implementation of the annual plans and measure achievements of results against the budgets and objectives and take corrective measures as appropriate.
* Recommend annual marketing and after sales strategy, such as pricing, stock levels, product mix etc... in the area of HVAC sales.
Operational:
* Assign targets to the sales team, follow up on targets, analyze variances and implement recommendations following approval by the Deputy General Manager Sales and Business Director.
* Build and maintain strong relationships with key customers, including distributors, retailers, and industrial clients.

* Identify and pursue new business opportunities within the HVAC market. Conduct market research and competitor analysis to identify market opportunities, potential threats, and areas for business growth.
* Develop and implement marketing campaigns and promotional activities to increase brand awareness and generate leads. Collaborate with the applied department and unitary department & spare parts department to create sales materials, product presentations, and advertising campaigns.
* Monitor sales performance and analvze data to identifv trends, opportunities, and areas for improvement. Prepare regular sales reports, including forecasts, sales pipeline analysis, and market insights, for presentation to senior management.
* Determine pricing strategies for different products and negotiate contracts or pricing agreements with customers.
Monitor market trends and competitor activities to ensure competitive pricing and value proposition.
* Collaborate with cross-functional teams, such as manufacturing, supply chain, and finance, to ensure timely delivery of products, manage inventory levels, and resolve customer issues effectively.
* Keep customer master data and update customer database to focus on promotional activities and campaigns.

* Stay up to date with product knowledge, industry trends, and technical advancements related to lubricants. Provide technical support and training to sales team members and customers to enhance their understanding of product features and benefits.
* Proven experience managing P&L and driving business growth.
* Commercial Acumen.
* P&L management.

-Generating inquiries through market visits to contractors, consultants, retailers, dealers and distributors
-Ensuring customers are periodically updated on the latest software, catalogues and information from Daikin wherever applicable (in coordination with the Application Engineering Team)
-Submit monthly Forecast pack which includes detailed sales and bookings forecast per customer, shortfall details of previous month as applicable and status of pipeline projects
-Determine credit requirements as needed and request for approvals with credit management team
-Continuous follow up and update for Pipeline projects
-Creating quotations in-line with the inquiry specifications and regular follow up
Technical submittals and clarifications
-Order finalization (with sales manager)
-Invoice generation (with sales coordinators)
-Delivery coordination (with internal sales representative)
-Payment follow up and collections (with finance)
-Warranty coordination (with warranty department)
-Resolve customer issues promptly and provide technical assistance and support in liaison with other teams
-Comply with company’s code of ethics and complete all trainings

Apr-2021 to Nov - 2021 - Acting as team leader - Retrofit and replacement segment

- Sourcing, searching, scanning new clients and projects . Ability to discover new project in far away places .

- Selecting as required needs.

- finalizing with MEP contractors.

-Dealing with consultants like (SSH, Pace..etc.)

-following up the delievery items, invoicing and payment.

-Dealing with HVAC equipment - Water Side

Maintain the Vehicles after Sale Professional communication with customer Form talking for customer complains Reflecting feelings Check and see the problem Analyzing the problems Troubleshooting Maintenance reminder for next service Advise the customer about urgent job and leveling the case which the most important Delivering the cars with Professional attitude Welcoming the customers while receiving and delivering the cars

• Graduation Project: Solar pump design ✓ Controlling of solar pump system Summer Training • July, 2011 - September, 2011 Training Course of KNPC Kuwait