Sami Yusuph

• Promoted printer solutions to corporate clients, including Barclays Bank, DTB,
and Akiba Bank, achieving consistent sales growth.
• Identified customer printing needs and presented tailored product and service
packages to improve efficiency and reduce costs.
• Delivered after-sales support, including maintenance, firmware updates, and
troubleshooting to strengthen client trust and repeat business.
• Ensured all repairs met brand quality standards, boosting customer satisfaction
and referral sales.
• Managed stock levels, spare parts, and service documentation to support
business operations.
• Trained junior staff on sales communication and technical knowledge to improve
departmental performance.

• Oversaw sales operations, customer engagement, and IT service coordination
for major clients.
• Negotiated service contracts and managed financial collections from clients with
a 95% payment completion rate.
• Prepared quotations, sales reports, and performance summaries for
management.
• Advised customers on hardware purchases, ensuring alignment between product
features and client requirements.
• Installed, configured, and supported computer systems and cameras at client
sites while maintaining professional relationships.

• Installed and serviced security and camera systems for banks and corporate
clients.
• Supported sales activities by demonstrating product functionality and features to
potential buyers.
• Delivered on-site technical assistance and customer follow-ups to maintain
strong client satisfaction.