IT Director
Meshico group
Total years of experience :17 years, 11 Months
• Resolved a significant financial ERP system difficulty by implementing custom-designed addons based on a system analyst and troubleshooting history, solving a long-term issue, cutting the cost of approximate AED1.2 M, and reducing implementation time by six months.
• Streamlined all servers, resulting in a significant improvement in reservation systems among all FMCG and hospitality units, reducing the yearly cost by 20%.
• Implemented a complete system audit and backup plans, minimising the system downtime and increasing the system security.
• A strategic plan with detailed study and infrastructure improvement needs to be taken as the need for new system implementation, including cloud and security measures. The project deadline has been met, resulting in a 75% improvement in processing time and user satisfaction.
• Assess the ongoing risk factors, suggest, design, and implement the necessary improvement, which reduces the related security incident by 70%.
• Formulated IT policies among all the branches and IT team members to implement strategies with 100% accuracy resulting in an elimination of 100% in-house security risks and developing all the related software and hardware aspects.
• Several opening projects were successfully managed, resulting in the opening on time and reducing the unnecessary cost.
• Created an effective supply chain resulting in a successful reduction of operational expenses below the projected targets.
• Maintained continuous staff training programs, which led to high performance and reduced staff turnover significantly.
• Created and improved the ongoing business process, including information technology policies with an improvement plan, minimising the troubleshooting, and noticeably increasing the security level in several departments.
• Implemented a cloud approval process between the units’ heads, solving a several-year approval delay process and paperwork routine.
• With an urgent need for a plan to get the group to up-to-date technology, including transformation from a ten-year-old oracle system and resistance from senior employees, a new ERP SAP system was successfully integrated on a challenging time.
• Due to the diversity of the group business, customisation was required. Through efficient plans, including the rapid training, the customisation cost has been reduced by 80% resulting in more than 2M cost reduction in the project implementation.
• As a part of the transformation, PBX upgraded to VOIP and individual paid emails to Office365, resulting in a significant compared to earlier costs.
• Ensured the development and continuous integration of 22 mainframe platforms and critical applications by creating high-level architectural specifications.
• Reviewed the existing technology budget, introducing adjustments that saved the company 3.5M a year in avoidable expenses.
• Initiated and coordinated the implementation of new data security measures across its IT infrastructure.